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Job Summary

In partnership with the Division Directors, provide leadership and administrative support in the management of the clinical care, research and educational missions of the Divisions of Pediatric Critical Care Medicine, Hospitalist Medicine, Neonatology and Nephrology. This includes providing direct oversight, support and management of the daily operational activities of the divisions.

Responsibilities*

  • Assist the Division Director with the overall management of all divisional activities including clinical care, research, education, finance, revenue cycle, human resources and other duties as assigned.
  • Responsible for the management of all divisional accounts including operating, discretionary, research, gift and clinical hospital accounts. Review account balances with designated faculty on a routine basis. Monitor all accounts for continuous cost effectiveness opportunities; initiate recommendations for reducing costs and/or increasing revenues.
  • Manage the oversight and preparation of travel/hosting expenses reports, effort certification and other standard university documentation; review all documentation for accuracy and appropriateness prior to submission. Approve all expenditures pursuant to established University and Departmental guidelines.
  • Participate in the annual Hospital and Medical School budget process as necessary. Provide reports of projected revenue/expenses of divisional accounts as required by Pediatric Administration, Medical School and/or Hospital administration.
  • Maintain signature authority to approve expenditures on all divisional accounts.
  • Provide leadership and oversight, as applicable within the divisions, for the clinical areas including outpatient clinics, inpatient areas, procedural areas and outreach sites.
  • Respond to and resolve patient questions and follow-up on the resolution of patient complaints and problems in a timely manner.
  • Oversight of all capital equipment purchases including determining clinical need and establishing funding sources following Michigan Medicine policies and procedures.
  • Provide analytics and reporting on various types of data (including but not limited to clinical, research, educational and financial) on a routine basis while overseeing operational and divisional activities and identifying opportunities for improving operations.
  • Oversight and management of all human resource activities for the division including direct supervision of supervisors and staff within the division. This includes interviewing, hiring, disciplinary actions, performance evaluation, timekeeping and discharge of staff.   Oversee the maintenance of job descriptions, training and competencies required for all staff positions.
  • Partner with advanced practice provider nurse manager to provide administrative support for members of the advanced practice provider teams.
  • Manage and assess appropriate clinical, administrative, research, education and leadership effort assignment and funding for faculty.
  • Provide oversight and management of moves, renovations and relocations within divisional space by initiating and supervising work orders, maintenance issues and equipment required for division.
  • Responsible for compliance of all regulatory regulations including The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), other regulatory agencies and all Michigan Medicine policies and procedures.
  • Develop and implement operational policies, procedures and guidelines for faculty and staff.
  • Participate in continuous quality improvement projects and teams within the Division, Department and/or Michigan Medicine.
  • Management and completion of all surveys including US News and World Report, Michigan Department of Community Health (MDCH), Centers for Medicare and Medicaid Services (CMS) and other organizations as needed.
  • Identify and resolve daily and long range operational problems including but not limited to clinical operations (scheduling, patient flow, etc.), revenue cycle, research, education and staffing,
  • Attend and participate in Departmental, Hospital and Medical School administrative meetings; serve as the communication link between the Division, Department and Michigan Medicine.
  • Special assignments as designated.

Required Qualifications*

Bachelor’s Degree (Master’s preferred) in Health or Business Administration or equivalent combination of education and experience. Significant experience in health care including knowledge in the areas of clinical operations, research and grant activity, financial management, medical education and human resources/personnel management. Knowledge of computer applications and familiarity with University of Michigan policies and procedures is preferred. Demonstrated proficiency communicating verbally and in writing.  Demonstrated ability to be an effective leader, communicator and manager in a dynamic organizationTh. Ability to work independently with strategic guidance.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.