- Supervise the administrative and operational activities of the outpatient phlebotomy team working on the main medical campus, including the
- Cancer Center, University and Cardiovascular Hospitals.
- Coordinate human resource activities, including evaluating, selecting and hiring for staff positions.
- Coordinate all training activities, competency assessment, performance reviews and continuing education activities for staff.
- Process employee investigations and performance/behavior assessments. Schedule work assignments based on customer needs/patient volumes. Coordinate services with other laboratories and hospital units in order to ensure quality of services provided.
- Develop and maintain unit policy and procedure manual.
- Maintain proficiency in all areas under supervision in order to be able to adequately make staff performance assessments or to assist during short staffing situations.
- Use LEAN concepts to enhance efficiency and cost effectiveness of unit operations.
- Model professional behavior, consistent with Michigan Medicine expectations.
- Provide service excellence to meet the needs of internal and external customers.
- Maintain inventory of laboratory and office supplies.
- 3-5 years of direct phlebotomy experience in a progressive leadership role is required.
- Bachelor's degree with previous management of phlebotomy staff is highly desired.
- Knowledge of Michigan Medicine policies and procedures is desirable.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.