How to Apply
Please write a cover letter and include your current resume in one PDF document. The cover letter should specifically address why you are interested in this position and outline current and prior skills and experience that will help you succeed.
The target salary range for this position is $48,000-$52,000 per year, the actual salary offered is based on the qualifications and experience of the selected candidate.
The Department of Communication Studies is a vibrant, dynamic academic unit with a diverse intellectual community dedicated to excellence through research and teaching. Our Undergraduate Program Coordinator is a critical member of the administrative team and is integral to our success. The person in this role provides a broad range of services to our approximately 600 declared majors, the non-declared students who take our classes and the faculty who teach them.
The person in this position works closely with the Department Chair, Department Associate Chair for Undergraduate Studies, faculty curriculum committee, and our faculty advisor. This position reports to the Chief Administrator. We depend on each member of our staff to work successfully and collaboratively with each other as well as work independently with minimal supervision.
The Department of Communication Studies has a highly sought-after undergraduate major, a world-renowned faculty, and a prestigious Ph.D. program. We are housed in the North Quad Residential and Academic Complex, right in the heart of U-M’s Central Campus. Please review our website: http://lsa.umich.edu/comm.
Undergraduate Program Student Support and Advising (45%)
- Serves as the primary point of contact for undergraduate student services to current students, prospective students, and families
- Provides academic advising to undergraduate students on course curriculum and plans of study
- Serves as first point of contact for general undergraduate advising questions. Regularly communicates with departmental faculty advisors and leadership to share advising and curricular information
- Educates teaching faculty and students on course curriculum policies and requirements
- Schedules meetings with students wanting to declare the program as their major. Tracks and advises departmental leadership on major declarations and maintains historic records
- Monitors students’ academic records for progress towards degree, determines eligibility and approves completion of major requirements for senior audits
- Works with LSA Auditors to confirm student graduate requirements and resolves student graduation issues/concerns
- Reviews and obtains approval of student requests for course exceptions within the major
- Holds one-on-one advising appointments (up to 20 hours/week during fall term and up to 12 hours/week during winter term) and updates the student’s record within the advising system with appropriate notes from the advising appointment
- Ensures that email traffic in undergraduate advising and general undergraduate email boxes is addressed in a timely way
- Represents the department at the LSA major/minor fairs, participates in LSA undergraduate group (LUGS) meetings, and serves on other committees as able
Curriculum Management (35%)
- Reviews course offerings and based on projected student demands, initiates discussions with the department chair and associate chair for undergraduate studies on courses that need to be offered each term
- Manages all administrative aspects of the undergraduate curriculum and enrollment management
- Creates class schedules for each semester, including details such as class associations and enrollment restrictions
- Maintains and reviews compliance with Provost’s space utilization policy when creating time schedules
- Provides faculty with important advice about course details, manage course enrollments, opens and closes courses and/or sections during registration periods
- Closely monitors enrollment and recommends strategies for managing enrollment to ensure appropriate registration volume
- Collaborates with the department’s graduate student coordinator to project the number of graduate student instructors required for the term and coordinates enrollment details to meet GSI hiring deadlines
- Serves as primary enrollment override contact for undergraduate courses during registration and start-of-term periods
- Coordinates administrative aspects for the department’s honors program and senior thesis program (Comm 491/492 and Comm 451/452), faculty directed research (Comm 322), and internship credit (Comm 321)
- Monitors student grades at the end of the term to ensure faculty have entered grades for every departmental course
- Assists faculty with the development of new course approval requests
- Facilitates changes to curriculum (create/delete/modify courses); prepares and processes all PARF and CARF forms through the LSA curriculum committee for proposed changes. Reviews impact of curriculum changes on students or other LSA units and advises Chair and Associate Chair of any issues
- Maintains tracking system for faculty teaching obligations and identifies issues to the Chief Administrator and Chair
- Serves as liaison to Sweetland Center for Writing in proposing and scheduling upper-level writing requirement (ULWR) classes
- Completes term/annual LSA & RO curriculum tasks as defined
Department Student Administrative Support (20%)
- Maintains awareness and understanding of departmental practices and procedures
- Regularly reviews the departmental website for necessary updates and/or additions to our undergraduate program content
- Provides shared functional supervision of SSA intermediate and assists in prioritizing competing workloads
- Provides overall guidance and support to the department’s student organization
- Oversees the undergraduate award process (fall and winter terms) and student internship awards for spring/summer terms
- Collaborates with events and communications staff member to publicize internships and events, and helps identify speakers and panelists for student events
- Actively participates in the planning and execution of all undergraduate student events (including but not limited to the career exploration series, annual honors program luncheon, and departmental commencement ceremony)
Bachelor’s degree, or equivalent combination of education and university administrative experience. Minimum of 3 years of relevant student services experience in an academic setting, preferably within the College of LSA. Working knowledge of university policies, rules, and administrative procedures related to student administration is necessary. Reasonable knowledge of student counseling and guidance practices is also necessary. The successful candidate will have the ability to work effectively, efficiently, and sensitively with a diverse group of students, faculty and staff with confidential materials and situations. Must have demonstrated experience using MS Excel and Word, university database tools and software, and understand the importance of social media in the academic environment. This individual needs to be a critical thinker, problem solver, decision maker, and be able to handle some pressure situations. Additional behavior traits of flexibility, adaptability, patience, and the ability to work collaboratively are essential for success in this role.
A master’s degree in higher education, college student personnel administration, and counseling or another related discipline (or coursework towards a related program) is strongly desired. Prior background in advising students of program requirements and problem resolution highly desired. Basic familiar with FERPA and experience using M-Pathways and various LSA systems including MRS, student advising file, and course maintenance a plus.
This is a full-time position (8am to 5pm, M-F).
The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.
To learn more about diversity, equity, and inclusion visit http://lsa.umich.edu/lsa/about/diversity--equity-and-inclusion.html
To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
- Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
- Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.