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Job Summary

Each Howell Health Center employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and in the courtesies we extend to our patients, families, and respective team members.

Responsibilities*

 Patient intake (e.g. documenting chief complaint, V/S, height, weight).

 Review and update MiChart as directed.

 Patient follow-up for normal and low complexity test results as directed by provider.

 Assist providers with management of point-of-care alerts for services due.

 Patient instruction for durable medical equipment and test preparation (e.g. MDI/Spacers).

 Provide care for patients scheduled on MA schedule (e.g. suture removals, BP or weight recheck).

 Process prescription renewals as directed by a provider or RN.

 Medication administration per delegation guidelines or order for oral meds and injections (acetaminophen/motrin, immunizations, Depo-Provera, PPD).

 Various tests and procedures (e.g. castings).

Assist in setting self management goals and follow-up on established goals.

 Chronic pain management tasks per protocol (e.g. MAPS report, generating drug screening lab requisitions).

 Forms completion.

Required Qualifications*

High School Diploma or GED.

Completion of a Medical Assistant Program.

Individual must exhibit a professional and positive image when interacting with patients, faculty and staff.

Individual must adhere to a high standard of personal and professional conduct, possess excellent customer service, interpersonal as well as communication skills.

Ability to work with a diverse population.

Individual must be able to work effectively within a team environment.

Individual must demonstrate problem solving skills, proficient computer and keyboarding skills and proper telephone etiquette.

History of excellent attendance and punctuality.

Knowledge of basic terminology.

Moderate standing/walking as well as lifting, positioning, pushing and/or transferring patients.

Demonstrated active listening, verbal, written, and information technology skills.

Assistant Level:

  • Graduation from a medical assistant program or equivalent combination of education and 0-1 years' experience.

Associate Level:

  • Graduation from a medical assistant program or equivalent combination of education and 1-3 years' experience.

Desired Qualifications*

Experience with Michigan Medicine MiChart (EMR).

Knowledge of University policies and procedures.

Certification as a Medical Assistant.

Experience working within a large, complex healthcare setting.

Work Schedule

Monday - Friday with evening hour and Saturday rotation.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.