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Job Summary

Heath Information Technology & Services (HITS), the IT organization for Michigan Medicine, comprised of 870 staff, servicing over 25,000 employees in The University of Michigan Health System and the Medical School

HITS is seeking an IT Contract Administrator to join our Finance and Administration division. HITS Finance & Administration provides support for the HITS organization, and all of its employees through budget management, day-to-day operational activities and capital projects. Finance & Administration is also responsible for forecasting, procurement, contract management, facilities, space management, position control, employee onboarding, timekeeping, and reception for all of HITS.

Reporting to the HITS Senior Director for Finance and Administration, the IT Contract Administrator will be responsible for the administration of IT contracts for software, licenses, hardware, and services. The person assuming this role will be joining a team with stated values of Excellence, Dedication, Respect, Diversity and Creativity and will be expected to adopt these values to succeed in this role.


Operational Accountability:

  • Oversight of administrative processes for IT contracts, including procurement, renewals, amendments, performance, vendor management and contract documentation.
  • Maintain repository of all HITS contracts.
  • Monitoring of contracts to ensure terms and conditions are met.
  • Prepare and disseminate various reporting and metrics relative to contract monitoring, monthly spend, cost savings and other department initiatives.
  • Communicate contract policy and practice to internal and external business teams.
  • Develop strong relationships between UM Procurement, Office of General Council and stakeholders to support HITS and Michigan Medicine objectives, improve workflows and leverage Procurement and Legal resources.
  • Develop and improve contract workflows and acumen of Managers and Staff across Michigan Medicine as it relates to IT contract processes and procurement or legal procedures.
  • Monitor vendor compliance and prepare appropriate metrics and management reporting to provide proper oversight.

Leadership Expectations:

  • Creates value for a diverse community by fostering a climate of service excellence.
  • Develops supporting and trusting relationships that foster collaboration.
  • Acts with confidence and courage through daily interaction with key partners in HITS Leadership, UM Procurement, the Office of the General Council, HITS customers and HITS employees.
  • Practices team decision making processes and maximizes team the contribution of every team member’s diverse talents and thinking.
  • Communicates effectively, delivering messages in a clear and concise way, and asks questions to clarify and understand from stakeholders.
  • Drives process innovation and intelligent risk-taking to improve organizational efficiencies.

Required Qualifications*

  • Master’s degree in business administration, finance, or equivalent combination of education and experience.
  • 6+ years of experience in procurement, and or contract administration with increasing areas of accountability.
  • Broad understanding of the healthcare IT industry, including hardware, software and services.
  • Excellent written and verbal communication skills.
  • Ability to manage large scale projects with exceptional planning and organizational skills.
  • MBA, MPH or equivalent combination of education and experience.
  • Demonstrated ability to present and gain acceptance of ideas and proposals.

Desired Qualifications*

  • JD or Business Law education or Paralegal certification
  • Electronic contract management experience
  • Solid technical/functional understanding of vendor management tool-sets
  • IT thought leader in vendor management

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.