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Job Summary

To review registry data; identify improvement opportunities in preventive care and chronic disease care; and resolve gaps using the provider's registry. Perform and assist with clinical procedures as needed, maintain equipment, perform laboratory procedures and provide direct patient care.


  • Acts as a Panel Manager for a clinic.
  • Review of registry data; identify improvement opportunities in preventive care and chronic disease care.
  • Work provider's registry or exception report to resolve gaps in care (e.g. lack of follow-up, missing tests, missing action plans, missing immunizations).
  • Contact patients and arrange appropriate testing, referrals or follow-up; document if test completed elsewhere or declines.
  • Schedule appointments, complete lab orders, consult requests, or providing the patient with an appointment when needed.
  • Continue to function as a Medical Assistant to fulfill the needs of the clinic.
  • Process patient care orders using the electronic ordering system may be required in certain areas.
  • Coordinate preauthorizations for medication request.


Required Qualifications*

  • High school diploma or GED.
  • Graduation from a medical assistant program or an equivalent combination of education and experience (3-4 years) is necessary
  • Knowledge of basic medical terminology.
  • Experience in panel management including provider registry data and exception reports.

Desired Qualifications*

  • Certification as a Medical Assistant.
  • Additional formal education in a health care field is desired.
  • Familiarity with Michigan Medicine electronic medical records
  • Knowledge of  University policies and procedures
  • Experience working as a Medical Assistant in a primary care clinic.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.