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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.


Job Summary


The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.


The Tauber Institute for Global Operations is a joint program between the Ross School of Business and the College of Engineering to enhance the academic capabilities of graduate students pursuing careers in the operations, supply chain and/or manufacturing sectors with leadership, teamwork, and hands-on experience in industry. 


The University of Michigan College Of Engineering is one of the top engineering schools in the country. Eight academic departments are ranked in the nation's top 10 -- some twice for different programs. Its research budget is one of the largest of any public university. Its faculty and students are making a difference at the frontiers of fields as diverse as nanotechnology, sustainability, healthcare, national security and robotics. They are involved in spacecraft missions across the solar system, and have developed partnerships with automotive industry leaders to transform transportation. Its entrepreneurial culture encourages faculty and students alike to move their innovations beyond the laboratory and into the real world to benefit society. Its alumni base of nearly 70,000 spans the globe.


This position provides support to the graduate Business and Engineering students of the Tauber Institute for Global Operations. The position will provide exceptional customer service to students, faculty, staff, corporate partners, and visitors.


Duties and Responsibilities

Develop and Manage Student Programming

  • Research/develop required and optional leadership modules in conjunction with Institute directors.
  • Schedule Leadership modules working with presenters to accommodate student and presenter schedules. 
  • Ensure/coordinate staff representation at modules.
  • Plan and schedule facility tours with corporate contacts ensuring appropriate tour format and learning opportunities are in place for Tauber students.
  • Work with Administrative Core Team representative to organize event logistics (order transportation, prepare gifts, book rooms, order food, assist presenters).
  • Ensure/coordinate student leader/staff representation at facility tours.
  • Maintain the Institute’s Canvas intranet website with relevant program information and resources for students.
  • Collaborate with Faculty Support staff to ensure planning for Integrated Product Development class takes place each semester (announce, track interest, and register students from the Ross School of Business, College of Engineering, School of Art and Design, and School of Information).
  • Provide input and recommend actions for future programming.
  • Create and maintain budget, ensuring programming remains in/under budget.


Provide guidance and assistance to Tauber student groups

  • Provide input and expertise to influence student groups based on Institute priorities. Responsible for guiding and supporting student efforts for various student-run events: Student Advisory Board, Global Operations Conference, Tauber Leadership Speaker Series, Community Service Day, etc.  Function as main staff contact/liaison and update program Directors and staff of groups’ status.
    • Student Advisory Board: attend weekly meetings, provide input and guidance to board. 
    • Global Operations Conference: attend meetings when appropriate and support student planning and execution of conference ensuring student progress is meeting timelines/expectations.
    • Tauber Leadership Speaker Series: function as main contact/liaison and influence group to recruit speakers of interest to the Tauber student body.
    • Community Service Day: work with student group to ensure planning and execution is occurring on a timely basis.


Maintain student records

  • Track attendance at Leadership modules and on facility tours.
  • Proactively follow up with students on excessive absences and implement remediation when necessary.
  • Provide students with electronic feedback forms to evaluate modules, student events, and overall Tauber programming and present compiled results to program directors with recommended actions.
  • Support student registration needs for Tauber classes.
  • Audit student transcripts to ensure all Tauber requirements are complete.
  • Notify students of deficiencies and follow up to confirm completion.
  • Interact with Ross Academic Services, College of Engineering Graduate Program Coordinators, and University Registrar to rectify issues and/or discrepancies.
  • Review, research, and recommend business and engineering electives which can be used to meet Tauber requirements to Tauber Directors.
  • Update and maintain student records in Tauber Institute database.

Lead planning efforts for major Tauber events including:

  • Two Integrated Product Development classes and Trade Shows, Fall Graduation/Holiday Party, End of Year Dinner, Industry Advisory Board and Executive Committee meetings.
  • Coordinate with Administrative Core Team representative to provide support on event logistics (printing nametags, tracking attendance, etc).
  • Exercise considerable discretion and independent judgment with regard to proposals, quotes, and negotiation of contracts with venues and services while staying within budget.

Provide career guidance and support to Tauber students

  • Conduct resume reviews with graduate business and engineering students providing feedback and input on content, format, and structure.
  • Connect with and educate recruiters at firms about the Tauber Institute and student skills. Set up networking events with firms for Tauber students.


Required Qualifications*

  • Four year college (Bachelor’s Degree)
  • Minimum 2 years of experience in student programming or equivalent combination of education and related experience required
  • Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
  • Ability to offer career counselling to graduate business and engineering students
  • Demonstrated project management and organizational skills; strong attention to detail
  • Demonstrated ability to manage multiple projects with tight deadlines and consistently meet deadlines
  • Ability to work independently and to exercise initiative
  • Team-oriented, flexible and customer-service oriented manner
  • Proven ability to successfully interact with a diverse group of people
  • Excellent communication skills, diplomacy, discretion, and presentation skills
  • Ability to work effectively in a dynamic environment with multiple and sometimes conflicting priorities
  • Ability to work effectively in a high-stress fast paced environment
  • Excellent analytical, problem-solving and decision-making skills
  • Experience in strategic planning and execution
  • Demonstrated managerial and team leadership skills are essential
  • Proficiency in MS Office applications (Word, Excel, PowerPoint) and database applications, i.e. PeopleSoft (or comparable system) including data entry 

Desired Qualifications*

  • Experience working with or in industry
  • Experience working with students or university experience
  • Public speaking experience
  • Event planning experience
  • Willing to travel (locally)

Additional Information

Physical Demands/Work Environment 

  • The person in this position routinely communicates with students about programs, events, activities, etc.
  • The person in this position routinely presents information at events
  • The person in this position occasionally moves through the facility to attend meetings/events and access files or information
  • The person in this position routinely moves books and class materials weighing up to 45 pounds to class locations or other venues for student programs or other events.
  • Will require work during early mornings, nights, and/or weekends


Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.