How to Apply
A cover letter and resume are required for consideration; the cover letter must be PAGE 1 of your resume. The letter should:
- Specifically outline the reasons for your interest in the position
- Outline your particular skills and experience that directly relate to this position
- Describe how your experience meets the job requirements of this posting
Starting salary may vary depending on qualifications and experience of the selected candidate. Please visit http://www.lsa.umich.edu/daas for more information about the Department.
The Department of Afroamerican and African Studies (DAAS) is seeking a Student Administrative Assistant team member. The applicant will provide direct project support services to the programmatic and emerging project needs of DAAS. This position will provide student related support to DAAS to include but not limited to the following:
- Support the Curriculum Committee and DAAS’ Honors Program. Produce meeting agendas and accurate/professional follow-up notes, manage requests for course exemption/substitution requests, maintain information related to approved program changes.
- Plan and coordinate student/faculty activities such as: course scheduling, room and lab scheduling, registration and course overrides, tracking teaching evaluations, grade roster reports, completing pre-graduation audits, preparing materials for orientation, organizing orientation week itinerary, determining advising assignments, and maintaining copy of all syllabi.
- Organize multiple departmental events including: orientation, prospective student day, recruitment events, graduation reception, and other various social events. Interact with Black Research Roundtable Student Organization on planning events.
- Work with staff to maintain current information on the DAAS web site. Maintain all student records, including current student databases. Maintain departmental and program brochures. Provide high-level data reporting for training grants and Rackham reports. Coordinate with the Chief Administrator to execute the Graduate Student Instructor (GSI) hiring process.
- Review student course records, send student progress letters for program completion prior to graduation, and complete final degree audits for graduation.
- Other student-related responsibilities as needed.
The salary range for this position is $ 35,000 – $ 41,000. The actual salary offered may be higher based on the qualifications and experience of the selected candidate. We encourage all interested parties to apply.
BASIC FUNCTION AND RESPONSIBILITY
The Student Administrative Assistant Intermediate position provides a wide range of student services and general office support to the Department of Afroamerican and African Studies (DAAS). The selected candidate assists with academic and advising services in support of all students in our undergraduate program. Functioning as a member of the DAAS team, the selected candidate will be responsible for generating various reports to facilitate and support academic decisions, updating academic data, archival of syllabus info for historical purposes, processing and delivery of various forms and other required documents to internal constituents and external offices, assisting with creating and maintaining the academic course schedule, and resolving issues relating to scheduling and academic program management.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
- Provide professional academic service support for all undergraduate academic programs in DAAS.
- Assist with entering and updating the course schedule for all stakeholders by promulgated University deadlines. If needed, enter course descriptions in LSA course guide and collect syllabi.
- Schedule classrooms and faculty support for all courses and ensure arrangements are made for unique course requirements as needed.
- Prepare and submit necessary documentation to the Office of the Registrar and other offices as required as part of academic program maintenance or changes and/or curriculum changes.
- Update website content and GSI handbook as required by curriculum changes to maintain current, relevant info on our academic programs and services.
- Assist with the preparation for final degree lists to the Office of the Registrar and with final degree audits for all students in DAAS programs.
- Enter and update time schedule data in M-Pathways.
- Process course overrides for all undergraduate students as needed each term by consulting program plans and with direction from the Director of Undergraduate Studies or DAAS’ Chair.
- Maintain timely and accurate documentation on undergraduate student progression.
- Coordinate grade submission and student evaluation process. Distribute course evaluations to appropriate stakeholders every term.
- Assist with creating reports and generating statistics as needed.
- Respond to all correspondence, telephone, and email inquiries related to academic matters in a timely manner.
- Work extensively with the M-Pathways and LSA Student Administration System, databases, word processing systems, e-mail and the Internet.
- Provide excellent customer service to all stakeholders; effectively communicate with team members and other offices internal and external to the School.
- Serve as a back-up for front desk coverage as needed.
- Participate in activities to promote own continued learning and professional growth.
The above bullets are intended to convey the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities.
- High School diploma or an equivalent combination of education and experience.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work effectively and sensitively with a diverse group of students, faculty, and staff in a busy environment.
- Two (2) or more years of general office or student services work experience.
- Demonstrated ability to handle sensitive and confidential materials and situations as necessary.
- Proficiency with information technology applications, including MS Word and Excel, etc. The successful candidate will be a self-starter, will have excellent organizational skills, demonstrate the ability to set priorities, and handle multiple assignments and deadlines; a high degree of attention to detail and accuracy are essential.
Desired Education and Experience:
- Associate’s degree desired and Bachelor’s degree preferred.
- Five (5) or more years of experience in an academic services capacity is preferred.
- Demonstrated excellent organizational and interpersonal skills are required as well as exceptional attention to detail and follow through on assignments.
- Demonstrated proficiency at the advanced level with Microsoft Office products (including Word, Excel, and PowerPoint).
- Demonstrated excellent problem solving; analytical and critical thinking skills.
- Ability to set priorities, handle multiple assignments and deadlines and display excellent judgment while operating in a flexible and professional manner; strong ability to multitask while remaining focused is essential.
- Ability to work independently and to collaborate in a team environment.
- Must have the ability to communicate effectively with internal and external stakeholders at all levels while operating in a fast-paced service environment.
- Must reliably manage responsibilities and manage time effectively.
- Proven ability to maintain the strictest level of confidentiality and use excellent judgment on a variety of sensitive subjects.
- A high degree of initiative, resourcefulness, and the ability to anticipate needs.
- A positive, can-do approach to solving problems and when working with internal and external stakeholders.
- Considerable knowledge of a university organization as well as academic policies and procedures is preferred.
- Knowledge of Business Objects and M-Pathways data is preferred.
Hours/Days: 8:00AM – 5:00PM, Monday - Friday; some weekend and evening hours may be required.
The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.
To learn more about diversity, equity, and inclusion visit http://lsa.umich.edu/lsa/about/diversity--equity-and-inclusion.html
To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
- Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
- Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.