The Department of Pathology’s Informatics Division is seeking an experienced individual to fill a position for a Systems Programmer/Analyst–Senior. This position will have oversight of a diverse set of clinical, research and educational systems within the Pathology Informatics Division of Department of Pathology at the University of Michigan, providing support for both clinical and research IT infrastructure.
- Provide Systems Support for AIX based Laboratory Information System (LIS), working closely with the LIS vendor.
- Primary support for device management according to HITS onboarding policies and maintenance procedures.
- Primary support for laboratory connected devices including clinical instrumentation, point of care devices, laboratory label printers and print queues, and equipment support and monitoring.
- Ensure required documentation of clinical systems, devices and processes meet the needs of the Clinical Laboratory Regulatory agencies.
- Familiarity with contemporary network engineering, including managed switches, network access control, inventory management, ISOnets and virtual private networks.
- Work with customers to specify and map workflow and design server and storage solutions.
- Generate quotes and project plans/timelines for storage solution projects, working with HP Engineering.
- Rack, stack, install, and configure servers and storage, as well as Windows and Linux-based operating systems.
- Maintain, update, and provide customer support for Windows-based servers (2008R2, 2012) as well as Linux based (RedHat, Ubuntu) systems.
- Provide application support for Clinical and Research solutions and computational pipelines.
- Install, update and maintain HP C7000 blade systems, including High Performance Computing cluster systems.
- Install, update and maintain a two-site stretch cluster of vSphere 5.5 VMware blades in c7000 blade systems.
- Maintain two-site clustering in Windows, VMware, and AIX for Disaster Recovery.
- Configure and maintain American Power Conversion (APC) Infrastructure 80kVA datacenter UPS and power system, including battery rotation and maintenance.
- Monitor alerting systems and provide both on-site and off-site response, as needed on a 24/7 basis.
- Work with Health Information Technology and Services (HITS) Networking to update and maintain Cisco layer –II switched network infrastructure for Pathology vLANs.
- Troubleshoot connectivity issues and coordinate with HITS Networking for repair.
- Familiarity with firewall management principles.
- On call and some travel required to off-site locations for general support.
- Bachelor’s degree in computer science, engineering, or a related field and/or equivalent combination of education, certification, and experience.
- 5 years of experience in a technology-related role.
- 5 years' experience with providing information services, training, documentation, and configuration support.
- Excellent communication skills and proven track record of completing enterprise-scale IT projects.
- Demonstrated ability to leverage appropriate technical tools to manage day-to-day system administration, service restoration tasks, and root cause analyses, across both clinical and research environments.
- Experience working with academic medical and healthcare environments.
- ITIL certification or working knowledge of ITIL concepts.
- Knowledge of UM policies and procedures.
- Knowledge of UM technical infrastructure, including Cisco Networks, Windows Server 2008, Windows Server 2012, Red Hat Enterprise Linux.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.