How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
This position serves as the administrative point of contact for Consulting for Statistics, Computing, and Analytics Research (CSCAR), a unit of Advanced Research Computing (ARC) in the Office of Research (UMOR). The position has additional duties supporting ARC and the Michigan Institute for Computational Discovery & Engineering (MICDE), another ARC unit.
This position operates in a team driven environment, and will work in collaboration with UMOR finance, human resource and research administration personnel. While this position is embedded in the CSCAR offices located in the Rackham Building, and receives direct supervision from the CSCAR Director, there will be times when circumstances require assistance on North Campus and in other Central Campus locations. In addition, there will be some level of shared accountability to the ARC and MICDE Directors.
Support all operational aspects of CSCAR, a research support unit with a staff of 17. CSCAR is open 9-5 daily for walk-in support to the entire UM research community, engages in around 4000 researcher interactions per year, offers over 50 training events per year, and participates in research collaborations with faculty and staff throughout UM. The CSCAR administrative assistant is the first point of contact for inquiries about CSCAR services, and is responsible for coordinating numerous business processes within CSCAR.
Provide overall administrative support to the Directors of CSCAR, ARC, and MICDE and act as a knowledge source regarding general University and Unit policies and administrative processes. Coordinate with other administrative team members across the ARC units to ensure overall consistent support throughout the organization. Represent the ARC unit offices to the broad University community and outside agencies.
Assist with the coordination of all travel and logistical arrangements for ARC unit Directors and guests as needed.
Assist with faculty and staff onboarding and offboarding activities including unit orientation, completing “MCard” and access forms (building and computing), change of address forms, etc. and other administrative support duties as assigned.
Provide administrative support for office procurement processes and maintaining documentation and coordination with ARC finance team. Research, purchase, and maintain office supplies and equipment as needed. Assist with reconciliation of purchasing card transactions for designated staff. Provide support for statement of activity reconciliation.
Prepare confidential correspondence, assist in the creation of slide presentations, create or maintain spreadsheets, maintain databases, proofread or copy and edit text materials, and use content management software to make edits and modifications to digital content.
Maintain unit MCommunity groups and update as needed. Submit computing help desk and facility requests for staff as needed.
Respond to telephone inquiries and concerns from faculty, staff, outside agencies and the public for the Director(s), utilizing knowledge of University policies and procedures. Debrief relevant information with Director(s) and follow up with all parties to ensure resolution.
Prioritize incoming mail, including electronic mail; obtain and add background material to facilitate action; check dates of requested future commitments; draft or secure response from appropriate source and maintain referral log.
Research and investigate problems and issues, involve appropriate parties, prepare data and recommend options for solutions.
Support and manage special initiatives and projects; planning, coordinating, scheduling and handling through completion.
Other duties, as assigned.
- Bachelor’s degree or equivalent administrative assistant experience required.
- Minimum of 3+ years of administrative support experience in a professional work setting.
- Detail oriented and strong communication skills.
- Discretion when dealing with highly sensitive information.
- Ability to set priorities, handle multiple assignments and deadlines, and to display excellent judgment while operating in a flexible and professional manner.
- Experience in public contact activities, including the preparation of written communications and administrative liaison work.
- Demonstrated commitment to customer service and stellar customer service competencies
- Considerable knowledge of and ability to use advanced businesss of ware and computer applications
- Demonstrated ability to work independently, with a significant level of responsibility and minimal supervision.
- Experience in preparing documents, materials, and forms for distribution to others. Examples of work product may be requested.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.