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How to Apply

This temporary job opening will be posted for a minimum of two calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

A cover letter and resume are required for consideration for this position. Include the cover letter as the first page of your resume. Please describe how your skills and experience directly relate to the specific duties and qualifications for this position. 

Temporary Staffing Services is posting and screening candidates on behalf of the hiring unit.


Job Summary

Provide support for a complex computing environment in the areas of software, hardware and network within the department of MHealthy at the University of Michigan

Responsibilities include, but not limited to:

  • Support of specialized applications such as RecTrac, HealthRx, MedComp, and ClinicTracker.
  • Support of Michigan Medicine core imaged computers – troubleshooting, taking corrective action and/or working with appropriate Michigan Medicine and UM technology resources
  • Software installation and upgrades
  • Troubleshooting new and existing hardware and software
  • Assist with equipment procurement as approved by supervisor
  • Access data migration
  • Use of ServiceNow enterprise-wide IT ticketing system
  • Maintain email groups within Outlook

Required Qualifications*

Must have at least 3 years of experience with hands-on desktop support plus a bachelor's degree in a related field. Also should be knowledgeable of other programming languages and platforms. Must have working experience and knowledge of Access (linking, tables, queries) to support data migration. Position requires being in a stationary position for long periods of time, generally seated. Position also involves the ability to travel to various locations on the Ann Arbor/Michigan Medicine campus to conduct work. Must be reliable and have excellent communication skills. 

Desired Qualifications*

Knowledge of SQL and Sharepoint. 5 years of experience with hands-on desktop support. 

Work Schedule

20-40 hours/week with flexibility between 7:30am-5pm, Monday-Friday for work hours. 

Position starts ASAP and is expected to last at least 8 weeks possibly longer.

Work Locations

Primary work location is Wolverine Tower (3003 S. State St., Ann Arbor, MI), but position may also require travel to locations off Plymouth Rd. and on the Michigan Medicine campus.  

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.