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Job Summary

Disability and Accessibility Support Services (DASS) is housed within the Division of Student Affairs at UM-Flint and provides innovative and high-quality services and accommodations to students with disabilities.

DASS actively facilitates and advocates for reasonable accommodations allowing students equal access to programs, activities and services of the institution; cultivates opportunities for students to articulate their strengths and advocate for necessary accommodations as well as identifies and responds to the fluid nature of student needs and learning environments.

Central to this effort is the work of the Disability and Accessibility Coordinator, responsible for the oversight of all resource service delivery efforts within DASS. The Coordinator works collaboratively to promote, develop and implement best practices including inclusive design, determining and providing reasonable accommodations, and assessing service efficacy. The Coordinator works directly with students, faculty and staff to improve the accessibility of the UM-Flint campus through program and service delivery reframing disability and promoting inclusive design.  The Coordinator will be supervised by the Assistant Vice Chancellor for Student Success.

While this is an exempt position, the Coordinator is expected to maintain regular office hours, usually 8:00 a.m. to 5:00 p.m., Monday through Friday, with periodic afternoon, and early evening sessions with students.  The Coordinator is expected to conduct, participate regularly in, and otherwise monitor such sessions. 

A resume and cover letter is required.  The cover letter must indicate your interest in the specific position as well as prior experience.


Service Delivery 

  • Meet with students to identify barriers to full participation in the curricular and co-curricular environments and determine reasonable accommodations. Coordinate the provision of accommodations in consultation with students, faculty, and staff. Formalize processes for collecting and reviewing related student documentation in accordance with the university, state, and federal regulations.
  • Provide consultation, information, and referral to students with disabilities.
  • Process and maintain records of student alternate format requests. Maintain updated records of internal and external resources for accessible course materials for students.
  • Coordinate student access to and learning of assistive technology required for access to UM-Flint’s curriculum.
  • Coordinate with key campus units to provide services and support for students throughout the academic year.
  • Engage with prospective students at the point of inquiry regarding support services through DASS and other campus partners.
  • Develop an outreach strategy for students, faculty and staff promoting the utilization of DASS.
  • Utilize Data management system to oversee department assessment efforts, including the following:
    • Developing and implementing meaningful, manageable, and sustainable assessment plans
    • Developing and articulating student learning outcomes/objectives and expectations of quality
    • Systematically aligning program activities and learning outcomes with program, department, and institutional goals
    • Routinely collect, assess, reflect and act on assessment results

Department Operations 

  • Manage vendor relations in collaboration with the Procurement Office and the Assistant Vice Chancellor for Student Success.
  • Monitor all expenses in accordance with the approved budget.  Maintain a ledger of all expenses and reconcile expense reports on a monthly basis.  
  • Evaluate and coordinate office workflow and operational functions.
  • Ensure that expenditures are directly related to implementation of department goals, objectives, and activities.
  • Prepare, write and submit timely reports to relevant stakeholders and funding agencies.
  • Track office inventory and carry out all office purchasing functions.
  • Develop a strategic plan for department goals, initiatives, implementation, assessment, and reporting.
  • Create and plan department communication strategies.
  • Provide input regarding website development for DASS webpage.
  • Engage in ongoing professional development to remain current in best practices within the disability service / student access profession.
  • Maintain knowledge of all federal, state, and campus policies impacting students with disabilities including (ADA and ADAA related to higher education, Section 504 of the Rehabilitation Act of 1972).
  • Assist the Assistant Vice Chancellor for Student Success with identifying and writing proposals to increase funding support for DASS programs & services.


Institutional Support 

  • Promote and participate in the universally accessible design of curricular, co-curricular, and information environments.
  • Serve as a liaison on designated UM-Flint committees to promote and increase inclusion and access for students with disabilities.
  • Collaborate with campus and community programs to provide comprehensive support services.
  • Incorporate support for students with disability and accessibility needs into campus-wide programs and events. Serve as a designated Campus Safety Authority (CSA) in accordance with the Clery Act.


Leadership and Supervision 

  • Recruit, train, and supervise student staff serving as note takers and exam readers.
  • Complete scheduling, time approval, and evaluation of work performance of staff.
  • Actively participate in designated Division of Student Affairs, UM-Flint, and external committees, task forces, community agencies and related bodies, including appropriate professional associations and as otherwise assigned by the Assistant Vice Chancellor of Student Success.
  • Serve as a member of the campus-wide Behavior Intervention Team (BIT), and the Division of Student Affairs Leadership Team, assuming shared responsibility for the overall success of DSA.


Required Qualifications*

  • Masters' degree in related field such as Education, Rehabilitation Counseling, or Higher Education Administration
  • 3-5 years of professional experience in a position providing services to individuals with disabilities, with at least 1 year experience providing services at the postsecondary level
  • 1-2 years prior management experience and/or supervisory responsibilities.
  • Extensive knowledge of ADA and ADAA related to higher education, Section 504 of the Rehabilitation Act of 1972
  • Knowledge of models of disability and inclusive educational design, with application in higher education
  • Working knowledge of common computer applications. Desire and aptitude to explore and learn about assistive technology and software options.
  • Knowledge of online and regional resources for processing electronic and audio textbooks
  • Able to read and understand medical documentation related to student disability and accommodation requests.
  • Ability to independently prioritize and organize tasks efficiently and manage time wisely
  • Demonstrated competence in active listening, assessment and problem-solving skills. Ability to maintain a high level of professionalism and confidentiality.
  • Strong oral and written communication and presentation skills. Able to write clear and concise notes, emails, and professional correspondence.
  • Proven ability and experience collaborating/interfacing with key campus stakeholders and external partners to bolster program services, student success and resources.
  • Proven ability to develop short and long term planning coupled with day-to-day operational management skills, and the ability to establish goals and objectives, directives, policies, practices and procedures necessary for the effective and efficient operation of the assigned programs.
  • Must have strong writing and general communication skills; proven ability to generate various types of proposals, reports, evaluation studies, and general correspondence; and the ability to make effective and high quality oral presentations.
  • Must have the maturity and self-discipline to assume demanding and comprehensive administrative, educational, instructional, and counseling responsibilities.
  • Demonstrated skill in respectful, sensitive communication with people who are diverse in their cultures, language groups and abilities.
  • Skill in the use of a variety of software to create spreadsheets, reports, correspondence, and other written materials.
  • Skill in training and leading the work of others.
  • Experience with the organization and implementation of various complex office procedures and forms.

Desired Qualifications*

  • Four or more years of experience managing comparable support services for students with disabilities; and broad and significant experience at the postsecondary education level.
  • Two or more years of experience interfacing with campus wide data management systems.
  • Three or more years of administrative experience in staff hiring, orientation, supervision, training, and evaluation within educational programs.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.