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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Medical Assistant Associate role in the Cosmetic Dermatology and Laser Center assists with patient flow in a fast paced, outpatient setting while providing excellent customer service. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients.



Duties of the position include but are not limited to the following:

  • Assist on a number of complex procedures including laser treatments for various cosmetic and medical conditions, glycolic acid peels and sclerotherapy, and other treatments as directed. 
  • Provide clinical assistance by taking and recording vital signs; enter or update medications, allergies, health history and other key elements related patient care in accurate and professional manner
  • Prepare procedural instruments for sterilization
  • Maintain, order and stock supplies for exam rooms and laser unit
  • Ensure appropriate infection control protocol is followed in our clinical area  
  • Properly manage equipment to ensure it is well-maintained and ready-for-use 
  • Promotes and facilitates positive communication with the entire health care team
  • Perform other duties as assigned

Required Qualifications*

Requirements for the Assistant Level:

  • High School Diploma or GED.
  • Graduation from a Medical Assistant program or an equivalent combination of education and 0-1 years of experience
  • Certification as a Medical Assistant

Requirements for the Associate Level:

  • High School Diploma or GED.
  • Graduation from a Medical Assistant program or an equivalent combination of education and 1-3 years of experience
  • Certification as a Medical Assistant

In addition, candidate must have experience providing/performing:

  • Knowledge of basic medical terminology.
  • Exceptional Customer service
  • Successful outcomes working in a high volume, fast paced clinic setting both independently, and as part of a team
  • Ability to accurately receive and relay information over the telephone and written documentation
  • Excellent attendance record and punctuality
  • Communicates effectively in ways that enhance productivity and build respectful relationships
  • Able to serve as a positive role model and lead by example
  • Demonstrates proactive problem solving skills and takes the initiative to identify, act and follow through on problems
  • Demonstrates active listening, written, verbal, and information technology skills and shares relevant information
  • Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients

Required Qualifications*

  • Friendly and upbeat demeanor
  • Reasonable knowledge of methods, materials and equipment used in patient care activities
  • Demonstrated effective time management skills
  • Experience in clinic, medical office or other ambulatory care setting
  • Fluency with computer programs, telephone etiquette and other office procedures
  • Experience with MiChart/Epic systems

Work Schedule

This is a full time position; Monday through Friday, shift hours are from 8:00 a.m. – 4:30p.m. (shift hours could potentially change based on the clinic’s operational needs and required meetings).

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Successful Candidates will have:

  • High enthusiasm and energy
  • Willing to go the extra mile in all aspects of the job
  • Respect for people and hard work
  • Willingness to challenge and better yourself
  • Flexible, self-motivated, and detail-oriented

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.