How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Department of Otolaryngology at Michigan Medicine is seeking a Chief Department Administrator (CDA). The Department of Otolaryngology and its directly-managed clinics has approximately 280 faculty, staff and trainees who educate, provide clinical services and conduct research in numerous locations. The CDA will partner with the Department Chair to manage departmental operations and execute strategic initiatives of the department that are aligned with overall Michigan Medicine.
- Partners with the department chair and the leadership team to align departmental goals with the overall Michigan Medicine strategy, and implements a strategy to support these goals.
- Responsible for managing the departments financial performance, human resources, service agreements with internal and external stakeholders, research administration, space utilization, educational administrative activities, clinical operations management – which includes assets and commodities management, regulatory compliance, capital projects, IT operations and internal controls.
- Partners with the department chair in all areas of faculty affairs including appointment, privileging, and faculty satisfaction. Partner with faculty affairs in the Dean’s Office of the medical school and medical school finance for faculty economics and planning.
- Negotiates and monitors performance of clinical service affiliations to optimize department revenue in compliance with Michigan Medicine policies. Serves at the administrative leader for five department-based ambulatory care units (ACU’s).
- Provide leadership with Michigan Medicine partners to continually strive for improvement in the areas of patient satisfaction, timely patient access, efficient utilization of resources and regulatory compliance.
- Provides guidance and mentorship to faculty in administrative roles.
- Stays apprised of current issues affecting an academic medical center, understands how these may impact the department, and adjusts strategy accordingly.
- Is active in professional and/or civic organizations.
- Collaborates to create a shared vision, effectively communicates the vision and inspires stakeholders to build consensus.
- Creates value for a diverse community by fostering a climate of service excellence.
- Leads innovation and change through the application of lean thinking philosophy, tools and techniques to increase operational efficiencies.
- Fosters and supports diverse teams and provides a work climate that is inclusive and elicits a high level of team engagement.
- Collaborates and builds inclusive relationships with appropriate stakeholders and models respect, recognition, helpfulness and collaboration.
- Coaches and develops others and provides professional development support. Develops talent with both the individual and organizational needs in mind.
- Develops a culture of accountability, provides the team with the strategic direction, prioritization and support in order to achieve results.
- Identifies problems and involves appropriate individuals to reach resolution.
- Leads in the alignment of Michigan Medicine culture by being organizationally astute and leveraging processes and relationships to succeed.
- Adapts oneself in a complex environment, adjusting as required and always engaging in self-reflection, continual learning and growth.
- Acts with courage and confidence to encourage creative thinking, seize opportunities, demonstrate personal conviction and convey an optimistic outlook.
- Communicates effectively to a multitude of audiences, using the appropriate medium/s of communication at the appropriate time in order to elicit feedback, share information and construct messaging that will have the maximum impact on others.
- MBA, MPH or equivalent combination of education and experience.
- Demonstrated ability to present and gain acceptance of ideas and proposals.
- Knowledge of finance, accounting, and professional and technical billing.
- Demonstrated strength in verbal and written communication.
- Demonstrated ability to be an effective leader in a complex and dynamic organization.
- Knowledge in areas of clinical operations and funds flow in the organization.
- Experience in managing research and grant activity and knowledge of clinical trials, pre- and post- award management.
- Experience in managing gift funds and other financial assets.
- Experience in developing and preparing contracts and proposals.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.