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A cover letter and resume are required for consideration for this position. The cover letter should be included in the same document as the resume and should specifically address the applicant’s interest, skills and experience related directly to this position. Incomplete submissions will not receive further review. 

Job Summary

This is a 4-month term-limited appointment from May 2018 through August 2018. Flexible schedule required. Weekday evenings (4-8 pm) and weekends (noon to 5 pm).

Overview
Poverty Solutions at U-M (poverty.umich.edu) is a new interdisciplinary initiative that aims to become a leader in informing, identifying, and testing new strategies for the prevention and alleviation of poverty in Michigan, the nation and the world. While rooted in an understanding of the causes and consequences of poverty, the focus of Poverty Solutions is an action-based agenda aimed at informing strategies for the prevention and alleviation of poverty. Through research, engaged learning and by joining forces with policymakers and community organizations, this initiative is uniquely placed to foster positive change.

Poverty Solutions is partnering with the Population Studies Center at the U-M Institute for Social Research and the Ford School of Public Policy to conduct the Detroit Metropolitan Area Community Survey (DMACS), an ongoing survey of Detroit area residents about their community, including their experiences, perceptions, priorities, and aspirations. DMACS is envisioned as a long-term, large-scale investment in the people and communities of metro Detroit.  This survey will provide data in a manner that is scientifically valid, accessible to a wide range of users, covers the entire metropolitan area, captures change over time, and reaches underserved/under-represented groups. It will have the capacity to rapidly deliver research-quality information about the impact of current changes and initiatives in the City, allowing dynamic tracking of how residents perceive, evaluate, and connect with their communities. It will be customizable to meet the needs of policymakers and other stakeholders so as to provide information that can inform future public policy decisions and investments and will provide citizens a platform for communicating their needs, their visions of the future for both their local areas and the broader region, and their reactions to new initiatives. 

We are seeking to hire an experienced and committed individual to serve as our Field Manager, leading a team to successfully engage Detroit residents into the DMACS survey and provide relevant information about city-wide resources that are available to residents.This position will be based at the U-M Detroit Center with considerable time spent in Detroit neighborhoods and occasional meetings in Ann Arbor.

Responsibilities*

-    Oversee, manage and motivate the field outreach team (8-10 individuals);
-    Prepare daily routes and scripts for the outreach team;
-    Interface with Detroit community leaders to build awareness of the field effort;
-    Conduct periodic trainings on field techniques and outreach materials;
-    Ensure accurate and timely recording of outreach data;
-    Participate in field activities including recruitment of Detroit residents into the Detroit Metropolitan Area Community Study and distribution of information about city-wide resources that are potentially available to residents (workforce development support, property tax exemption information, summer youth employment opportunities, etc.) through door-to-door canvassing;
-    Prepare mailings and conduct phone follow-up calls to Detroit residents; 
-    Collect and enter outreach team data in project systems;  
-    Participate in mandatory training sessions and team meetings; and
-    Conduct other office/clerical duties as assigned.

Required Qualifications*

    Experience effectively leading a team of diverse individuals;
    Strong interpersonal and communication skills, including an outgoing personality with an interest in helping people;
    Ready comfort with new technology and demonstrated computer skills (file management, Microsoft software, email and web-navigation);
    Ability to sustain door-to-door walking for 2-3 hours at a time and support others in the same;
    Comfort knocking on doors of strangers and walking on potentially unfamiliar streets;
    Demonstrated ability to follow written and spoken instructions; and 
    A high school diploma or equivalent.

Desired Qualifications*

    Leadership of a field operation that includes door-to-door canvassing;
    Demonstrated team leadership skills including the ability to self-motivate, take initiative and exercise good judgment;
    Experience with customer relationship management software, route-mapping or communications software (e.g. Salesforce, MiniVAN, Geopointe, or similar);
    Previous PEERRS training;
    Knowledge of and familiarity with residential neighborhoods in Detroit. residents of Detroit strongly preferred; and
    Knowledge of the City of Detroit’s resources for underserved residents. 

Additional Information

Compensation and Benefits
This is a part-time non-benefits eligible temporary position. Compensation is $24 per hour.

Hours and Expectations
The Field Director position is expected to require 20 hour per week. A flexible schedule is essential, including availability for regular evening (4-8pm) and weekend (12-5pm) hours. The Field Director will accompany the outreach team and should be able to conduct 2-4 hour door-to-door shifts regularly. The Field Director is required to be PEERRS trained. If the selected candidate is not PEERRS certified, s/he will be trained at the project’s expense at the University of Michigan.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.