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How to Apply

A cover letter is required for consideration for this College of Arts & Sciences (CAS) position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to the qualifications and responsibilities of this position.


Administrative Supervision

Supervise and provide leadership for an administrative support staff of 18, including Dean’s office staff; the staff of 18 is located in different buildings around the campus; specific duties include:

  • Recruit, hire, train, monitor staff performance
  • Complete annual Performance Review Plan and make recommendations for merit increase amounts
  • Maintain current and accurate job descriptions for all administrative staff (eventually to include non-administrative staff as well)
  • Onboard new hires  and off board other administrative staff as required
  • Monitor and approve timesheets, work schedules, leaves and vacation time to ensure coverage during absences
  • Ensure adequate staffing (temporary and regular) as required
  • Hold regular meetings with administrative support staff
  • Continually evaluate administrative support workload to ensure best utilization of resources and maintain workload balance
  • Initiate and provide ongoing professional development activities for administrative staff
  • Coach and mentor administrative support staff
  • Address performance issues and assist in resolving conflicts between staff members or between staff and faculty

Functional Supervision

  • Establish solid functional knowledge of HR‘s systems and processes and knowledge of financial systems and processes and oversee administrative staff’s work in these areas
  • Serve as a backup to perform financial systems work and human resources systems work when necessary
  • Respond to, problem solve  or seek out solutions to staff inquiries/questions regarding financial and HR systems

General Administration

  • Participate in Dean’s Meetings, Council of Chairs, and other leadership meetings, as requested
  • Communicate/coordinate regularly with department chairs/Dean’s Office personnel to ensure successful administrative operations and quality service
  • Assist and coordinate annual space, equipment, furniture, and capital equipment inventories
  • Prepare and submit reports as required by the Dean, faculty and staff
  • Oversee human resource administrative functions to ensure they support the research and teaching mission of the College
  • Convene Dean’s office staff meetings on a regular basis

Business Process Improvement

  • Work in collaboration with Dean’s Office personnel to ensure consistency in implementing common processes related to financial transactions, HR processes, communication, and marketing
  • Deliver core Finance and HR transactions/services to the College by effectively working with administrative staff across the College to complete the work and ultimately execute common processes
  • Network and develop strong relations with other units on campus to foster collaboration and implement best practices
  • Advise the Dean on University policies, procedures, and best practices across campus
  • Develop and implement effective policies, procedures, internal controls and sub certification for administrative functions
  • Assist with strategizing, planning, and executing business process improvements, including those related to non-administrative staff of the College

Required Qualifications*

  • Bachelor’s degree related to the responsibilities of this position
  • 5+ years of increasingly responsible supervisory experience
  • Direct supervisory experience with a group of at least 5 people, ideally 15 or more
  • A record of progressively more responsible management experience
  • Demonstrated ability to work under pressure and make independent decisions that impact an entire organization
  • Knowledge of issues related to financial management, facilities planning, and human resources
  • Demonstrated strong organization and planning skills
  • High level of proficiency using Microsoft Office—Word, Excel and Powerpoint
  • Excellent oral and written communication skills
  • Demonstrated ability to maintain confidentiality
  • Demonstrated conflict resolution and problem solving skills



Desired Qualifications*

  • Master’s degree preferred
  • 2 or more years of higher education administrative experience
  • Supervisory experience in higher education
  • General knowledge of University policies, rules, regulations, and best practices
  • Strong knowledge of issues related to financial management, facilities planning, and human resource at a higher education institution
  • Experience using M-Pathways, Concur, Banner and other University systems

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.