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Job Summary

Brighton Center for Specialty Care

The Brighton Center for Specialty Care is the newest University of Michigan Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The brand new 2-story facility is located at 7500 Challis in Brighton, MI. We are actively seeking compassionate, enthusiastic, and patient-focused individuals who will share in the goal of crafting the ideal experience for our patients, families and employees.


Why work for Michigan Medicine?

You will play an integral role within our institution, and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don’t hesitate – join our team today, and help us provide remarkable assistance our patients in the Brighton area.


What perks and benefits can you look forward to?

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings
  • 75% Tuition Reimbursement
  • Generous Paid Time Off (PTO) and Paid Holidays


This position is responsible for coordinating a variety of compliance activities for Brighton Center for Specialty Care (BCSC), with a primary focus on accreditation readiness and regulatory compliance and related performance improvement and education initiatives.


  • Develops, implements, and maintains an ongoing Continuous Readiness Plan, in collaboration with BCSC Ongoing Readiness Team, to achieve compliance with The Joint Commission standards, CMS requirements and other regulatory agencies.
  • Coordinates ongoing readiness activities; provides consultation to BCSC Leadership, Medical Directors, Physician Leads, programs and units regarding compliance initiatives; manages ‘mock visits’ for all units within BCSC, monitors the progress of improvement projects and corrective action plans.
  • Collaborates with Corporate Accreditation to coordinate regulatory compliance initiatives.
  • Provides consultation and support to BCSC Leadership, and is a liaison to Corporate Accreditation and Ambulatory Care leadership.  Also serves as a liaison to Michigan Medicine Committees and Services purposed with regulatory compliance such as Patient Safety, Infection Control, and Safety Management. 
  • Recommends staff education regarding regulatory standards, compliance requirements, and the use and maintenance of the institutional electronic compliance self-assessment tool.
  • Reviews audits and compliance reports, and participates in the oversight of required regulatory documents including the regulatory content of standard documents and forms used within BCSC.
  • Serves as a participant in accreditation/regulatory and external agency visits as assigned in collaboration with Corporate Accreditation and BCSC Leadership.
  • Oversees adherence to institutional and external agency requirements and deadlines.
  • Maintains confidentiality of all patient, regulatory, and proprietary information.
  • Utilizes principles and tools of lean healthcare and performance improvement in providing project consultation and support for performance improvement efforts.
  • Maintains current knowledge of accreditation and other regulatory standards.


Other Related Duties:

  • Complies with all University of Michigan and departmental standards and expectations.
  • Supports the department’s commitment to continuous improvement activities and principles through positive and respectful contribution in all problem-solving and change processes at Brighton Center for Specialty Care (BCSC).
  • Performs other duties as assigned.

Required Qualifications*

  • A bachelor’s degree in a health care related field or equivalent combination of education and experience.
  • Knowledge of accreditation and other regulatory standards
  • Knowledge of Lean Healthcare principles and quality improvement tools.
  • Computer proficiency in use of Microsoft Word, Excel, Power Point, E-mail, etc.
  • Expertise in project management.
  • Demonstrated verbal, written, and presentation skills.
  • Strong organizational skills and critical thinking.
  • Demonstrated ability to facilitate teams.
  • Demonstrated ability to influence outcomes and deliverables, even in the absence of formal authority.

Desired Qualifications*

  • Demonstrated knowledge of CMS Quality and OIG Compliance standards related to the provision of health care.
  • Two (2) or more years of administrative or supervisory experience.
  • Master’s degree in health care related field, quality or project management.
  • Knowledge of University policies and procedures.

Work Schedule

This is a full-time position, working Monday through Friday. Typical hours are from 8:00AM-5:00PM. The hours depend on the clinic operation hours

Additional Information

As part of the orientation training process, your training will be held at multiple locations during your first few months of the employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on you upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together improve our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.