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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, your salary requirements, and outline skills and experience that directly relate to this position.


The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

About Ross Research
The Ross School of Business is internationally recognized for its research productivity. The School is currently ranked sixth in the University of Texas at Dallas Top 100 Business School Research Rankings. 

The Ross School of Business is looking for a full time Research Technician to help conduct behavioral studies at the Ross Behavioral Lab. The main duty of the research technician will be to administer experiments and surveys for Ross researchers under supervision of the lab manager and lab director. The technician will work with faculty and researchers to run high quality lab studies. Other duties include participant recruitment, participant intake and debriefing, data entry, data analysis, keeping the lab organized, and other tasks to keep the lab running smoothly. 


Run Study Sessions 
•Brief participants on study procedures by giving a detailed introduction speech before the start of the study to ensure any questions are answered
•Observe participants during experimental sessions to ensure participants complete all required tasks and troubleshoot any issues that may occur
•Implement experiment protocols on behalf of researchers to properly execute experimental manipulations 
•Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes.  Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others

Attendance and Payment
•Guide participants from the waiting room to the experimental area to ensure that every participant is in the right place and the study starts on time
•Document attendance for subject participation to ensure individuals attend the correct sessions
•Administer credits/payments to participants to provide compensation to participants 

Study Preparation/Breakdown
•Test surveys for researchers in order to ensure survey quality and reduce the risk of losing data
•Prepare computers with software shortcuts to ensure experiment software runs efficiently 
•Clean and break down setup of lab to reset and update computers for next sessions
 Data Entry and Analysis
•Data entry to assist researchers by transferring non-digital survey data into an analyzable format for research in published academic journals
•Data analysis of data collected to assist researchers with categorization and summaries of the data for research in published academic journals
 Participant Recruitment
•Assist with participant recruitment by staffing recruitment events and  posting fliers around campus to increase size and diversity of the eligible participants in paid experimental sessions 

Required Qualifications*

Education/Experience/Special Knowledge/Skills  
•Bachelor's degree in Psychology, Business Administration, or related field and a minimum of 1 year of research experience including direct involvement with human subjects or equivalent combination of education and work experience.
•Must be prompt, reliable, organized, and able to complete multiple tasks with accuracy and timeliness. 
•Must have excellent attendance and punctuality. 
•Must be self-motivated, have internal initiative, and positive learning orientation
•Superior interpersonal skills are critical: must be able to communicate effectively and follow written and verbal instructions. 
•Flexibility and the ability to work both independently and as a team member are critical.
•Excellent communication skills
•Professional demeanor and customer-service oriented manner
•Proven ability to successfully interact with a diverse group of people
•Ability to handle sensitive and confidential information

Desired Qualifications*

•Experience working in an academic environment
•Experience in survey development (Qualtrics), website design, eyetracking (Imotions), and E-Prime software is a plus; willingness to learn these skills is a must
•Coding/Analytical Programming experience (Python/R)
•Mturk and online panel experience
•Experience with HTML/JavaScript/CSS

Additional Information

Skills Testing
Skills testing may be required.

Physical Demands/Work Environment  
•The person in this position occasionally moves through the facility to attend meetings/events and access files or information
•The person in this position routinely moves books and class materials weighing up to 20 pounds to class locations or other venues for student residencies or other events.

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.