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Job Summary

The Brighton Center for Specialty Care is the newest University of Michigan Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The brand new 2-story facility is located at 7500 Challis in Brighton, MI. We are actively seeking compassionate, enthusiastic, and patient-focused individuals who will share in the goal of crafting the ideal experience for our patients, families and employees.

Why work for Michigan Medicine?

You will play an integral role within our institution, and are important to delivering the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don’t hesitate – join our team today, and help us provide remarkable assistance our patients in the Brighton area.

What perks and benefits can you look forward to?

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings
  • 75% Tuition Reimbursement
  • Growth opportunities to higher seniority positions
  • Management that provides quality training and direction
  • Direct communication and partnership with Nurse Practitioners and Physicians
  • Potential exposure to many Specialty Care Departments

Responsibilities*

Please note that this position will act as a Medical Assistant, including Medical Scribe responsibilities, for the Dermatology providers and providers in other specialties in the Adult Specialty suite as assigned.

The Dermatology Department offers a variety of services to our patients, and we are excited for you to join our team. Our physicians are experts in advanced treatment of rare skin conditions, immunological skin disorders, genetic skin disorders, aging skin mycology (fungi), and phototherapy and atopic dermatitis. When acting as a Medical Assistant with Medical Scribe responsibilities, you will be responsible for the following:

  • Assuring efficient clinic flow.
  • Preparing exam rooms; clean/wrap surgical instruments for sterilization.
  • Assisting with maintaining supply inventory/stocking. Maintain equipment.
  • Reporting incidents/problems in a timely manner to leadership.
  • Leading emergency procedures if a medical emergency arises.
  • Developing/recommending changes to improve quality of patient care. Participate in QI initiatives.
  • Providing safety of self and others by adherence to safety guidelines, polices, and practices.
  • Protecting and respecting patient privacy in accordance with HIPAA.
  • Reviewing current medical assistant, medical scribe, and other professional literature. Attend appropriate continuing education/staff development.
  • Maintaining Mandatories.
  • Collaborating with faculty, advanced practice professionals, and medical assistant/nursing staff to ensure optimal patient care.
  • Assisting with complex procedures. Collecting and labeling specimens.
  • Providing routine, but complex instructions for patient procedures and treatments, as delegated by providers and nurses.
  • Performing patient intake; reviewing and updating MiChart as directed.
  • Maintaining outside labs and biopsies. Problem solving issues related to the retrieval of medical information.
  • Providing patients their normal and low complexity test results as directed by provider.
  • Assisting providers with management of point-of-care alerts for services due.
  • Transcribing patient visits and procedures into MiChart.
  • Under provider instruction, calling in prescriptions.
  • Assisting with accurate charge entry and billing.
  • Retrieving existing information within a patient's chart at provider request. Problem solving issues related to the retrieval of medical information.
  • Ensuring outside records/consents/prior authorizations/etc. are imaged and added to the patient's record.
  • When instructed, utilizing Epic applications (e.g., Haiku/Canto) to capture clinical images.
  • Using smart tools in MiChart to improve efficiency/accuracy of documentation.
  • Assisting with training of new Medical Scribes.

 

 **Additional duties as assigned.

 

Required Qualifications*

  • We do require that you have a High school diploma or GED.
  • You are required to have either graduated from a Medical Assistant program OR have an equivalent combination of education and experience.
  • Some office experience is necessary.
  • Knowledge of basic medical terminology.
  • Exceptional interpersonal skills and the ability to work well within a team setting
  • Ability to communicate effectively including demonstrated active listening, written, and verbal communication skills.
  • Computer technology skills and
  • Ability to type 50+wpm in a fast-paced, noisy environment.

Associate

  • 1 - 3 years of experience.
  • Additional formal education in a health care field is desired.

Desired Qualifications*

  • Certification as an MA.
  • 1+ years of experience as a Medical Assistant and/or Medical Scribe.
  • Knowledge of UM policies/procedures.
  • Ability to type 80+wpm in a fast-paced, noisy environment.
  • Experience in dermatology, and familiarity with dermatologic terminology, diagnoses, and treatments. Experience in an outpatient clinical setting, and experience using MiChart preferred.
  • An Associate's Degree or Bachelor's Degree in healthcare or related field.

Based on qualifications and department need, this position can be filled as a Medical Assistant or Medical Assistant Associate.

Work Schedule

The facility is open 7:00 AM – 7:00 PM Monday through Friday, and 7:00 AM – 4:00 PM on Saturday. We are flexible in scheduling, and request that you are also flexible in working various shifts. This is a full-time position working 40 hours per week.

Additional Information

Physical Requirements

Job requires moderate standing and walking, as well as lifting, positioning, pushing, and/or transferring patients.

Training

As part of the orientation training process, your training will be held at multiple locations during your first few months of the employment.

 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.