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Application Instructions: All applicants must submit a cover letter and resume to be considered for this position. In order for the Career Portal system to accept a cover letter please include a cover letter as a page of your resume document.

Job Summary

The Development Generalist will help to develop and implement project details for annual appeals, gift processing and stewardship, and donor prospect research. The Development Generalist will also provide administrative support for the School of Social Work Development and Alumni Relations office, including calendaring for the Executive Director, p-card reconciling, database management, and assistance to the Executive Director and Gift Officer for donor visits and travel support.


30% Stewardship

Responsible for donor stewardship, gift processing, and acknowledgement process. This includes but is not limited to:

  • Process gifts.
  • Prepare individualized acknowledgement letters, tribute notifications, and notes.
  • Prepare periodic stewardship reports for donors.
  • Work closely with Gift & Records Administration to ensure that all gifts are properly processed and tracked and donor information is accurately documented in the database.
  • Prepare informative and timely gift reports for departmental use.
  • Coordinate acknowledgement letter process with the Office of University Development, Communications and Donor Relations offices.
  • Prepare an annual donor stewardship plan.

30% General Administrative Support

  • Maintain and coordinate calendar for the Executive Director as requested, schedule varied and complex meetings: including meeting preparation and follow-up assistance with high-level prospects, donors, volunteers and staff within the campus community.
  • Prepare P-Cards and hosting documentation for reconciliation.
  • General office duties to include correspondence, filing, copying, faxing, answering telephone, greeting guests, setting up for meetings, tracking office supplies and machine maintenance and providing technical assistance as requested.
  • Take notes and minutes at meetings when directed; follow-up minutes to be completed and distributed in a timely manner.
  • Research airlines, hotels, automobile rentals, etc. for best possible rates and secure reservations as requested.
  • Coordinate travel as directed, including meeting confirmations.
  • Prepare all necessary paperwork and confirmation itineraries for development visitors.
  • Act on behalf of the Executive Director as requested in handling inquiries of highly sensitive and confidential nature.
  • Respond to inquiries from within the department, the campus community, as well as our external constituency, direct matters to appropriate individuals for action and follow-up as needed.
  • Recruit and supervise department work study students.

20% Event Planning and Staffing of Volunteers

  • Assist with volunteer and department meetings and making arrangements for development guests.
  • Assist with planning and execution of campus and off campus visits, special events, committee meetings and alumni and donor activities; including preparation of invitation lists, coordinating details with event planning staff, making guest arrangements for campaign advisory meetings, football activities etc.

10% Development and Prospect Research

  • Maintain up-to-date prospect tracking reports for the Gift Officers' review and follow-up. Make changes and add information to the DART database as needed.
  • Coordinate donor briefing and hosting needs of the Executive Director and gift officer.
  • Prepare personalized prospect lists and tracking reports to support fund raising activities and to support the Executive Director and gift officer.
  • Secure assistance from DART development staff as needed.
  • Provide individualized prospect research to support donor work as directed by the Executive Director.

10% Communications

  • Provide assistance with development of mail, tele-fund, social media, and other marketing pieces for annual solicitations and developing copy for webpages and other development marketing pieces.

Desired Qualifications*

  • Bachelor’s degree or equivalent combination of education and experience required.
  • 3-5 years of experience, preferably in a development, or fundraising environment. Proficiency with the UM DART data base is preferred.
  • Excellent written, verbal, communication and interpersonal skills.
  • Experienced PC user; Windows based software, experience with Word, Excel and Power Point required, knowledge or expertise with Access, File-maker Pro or similar database systems is required. Successful applicant will be expected to learn DART development database and Business Objects software.
  • Ability to effectively communicate and operate in a customer service environment; ability to work independently and as a team member to set priorities and handle multiple assignments and deadlines.
  • Proficiency in spelling, grammar, punctuation and business mathematics.
  • Ability to type 60-80 wpm with accuracy is required.
  • A great can-do attitude, discretion when dealing with highly sensitive information and a focus on customer service are essential.
  • Understanding and appreciation for the field of Social Work and the School of Social Work.

Application Deadline

Application Deadline - In order to receive full consideration for your application, please submit your bid within the first seven calendar days of this posting. UM job openings are posted for a minimum of seven calendar days and the SSW may start the review/selection process as early as the eighth day after posting. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.