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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.   

 

Job Summary

The University of Michigan Library is one of the world’s largest academic research libraries and serves a vibrant university community that is home to 19 schools and colleges, 100 top ten graduate programs, and annual research expenditures approaching $1.5 billion a year. To enable the university’s world-changing work and to serve the public good, the library collects, preserves, and shares the scholarly and cultural record in all existing and emerging forms, and leads the reinvention of the academic research library in the digital age.

Reporting to the Director of Development (DOD) and working with other staff and volunteers, the Donor Relations Manager is responsible for the stewardship of all donors to the library along with identifying and developing engagement programming for the library’s emerging constituencies.  This person will contribute to the mission of library development by maximizing financial gifts and nurturing an environment that attracts and is conducive to planned giving.

This role requires a unique combination of fundraising and strategic proficiencies and will provide comprehensive support with a focus on exceptional customer service, skilled data management and reporting, event logistics and donor stewardship.  

The library is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the library's mission.

 

Responsibilities*

Stewardship and Donor Relations:

  • Participate in strategy discussions with Major Gift Officer (MGO) and DOD to develop stewardship plans for donors

  • Process gifts, generate gift acknowledgments and update donor records

  • Review gift agreements and confirm stewardship plans

  • Create donor impact reports on bi-annual basis for endowments and funds (including impact reports to Annual Fund donors)

  • Plan, manage, and execute Library Development events and activities including the Library’s Annual Donor reception

  • Steward Faculty, Staff and Retiree’s and recurring library donors

  • Follow through with internal partners and the Office of University Development (OUD) on Gift in Kind (GIK) transmittal processes

  • Track new funds (greater than $10,000) and inform appropriate stakeholders with fund amount, purpose and expectations

  • Enter affiliation tags in DART and identify engagement opportunities with emerging giving constituencies

  • Monitor activity on restricted funds to ensure accuracy

Operations:

  • Respond to inquiries about fund purpose from donors and library staff

  • Gather signatures on gift agreements and submit final copy to donors

  • Collaborate with Library Finance team on donor budget related activities and payments

  • Work with Library Communications team to track and record communication correspondence codes

  • Request marketing efforts for direct mail projects, magazine and event mailings

  • Reroute checks delivered to the Library to the lockbox or Gift and Records Administration (GRA) as needed

Data Management and Analytics:

  • Serve as primary lead for the donor database, including prospect research, infrastructure, protocols, data entry, gift processing and report writing

Annual Giving:

  • Collaborate with MGO to identify lead annual giving prospects and create stewardship plan

  • Serve as liaison for University Annual Giving (UAG).  Responsibilities include; reviewing telefund opportunities as well as tracking revenue for internal and external mail appeals

  • Attend quarterly meetings coordinated by Office of University Development (OUD)

Required Qualifications*

  • Bachelor’s degree and at least three to five years of development and fundraising experience preferably in higher education or in other large, complex institutions

  • Experience with creating and implementing comprehensive stewardship plans for donors

  • Skilled with using Microsoft Office and customer relations management software

  • Experience with running query reports and merging data

  • Intellectual curiosity, creativity, and excellent interpersonal communication skills

  • Strong relationship-building skills and proven ability to succeed in team environments

  • Willingness to travel for donor cultivation and stewardship events

  • Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications*

  • Experience with DART (Donor Alumni Relationship Tool) software

  • Experience with Peoplesoft, Business Objects

Additional Information

The University of Michigan offers excellent benefits and wellness opportunities.

This position receives 24 days of vacation a year, paid sick leave with provisions for extended benefits, as well as opportunities for professional development and travel. TIAA-CREF and Fidelity Investments retirement options available.

 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

 

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.