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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Department of Chemistry is seeking a Student Administration Manager to support the Graduate and Undergraduate student service activities of one of the largest science teaching and research departments in the College of Literature, Science, and the Arts.  This position is responsible for oversight and management of the student service activities provided to the faculty and students in the Department of Chemistry.  The Department has approximately 570 undergraduate concentrators and over 250 graduate students. 

Responsibilities*

40% - Oversee administrative support of departmental instructional activities including, class and classroom scheduling; admissions, concentration advising, financial aid, course and examination administration, registration, management of student records, maintenance of the Student Services Database, job placement activities, summer undergraduate research programs, departmental fellowships, master’s program recruiting and admissions, and graduate recruiting and admissions. Serve as a liaison with other departments, LSA Dean's Office, and University. Direct supervision of four full-time staff with responsibilities to train, coach, hire, and evaluate job performance. Provide staff with necessary resources and information for success in their areas; assist with professional development.  Address faculty concerns with staff.
 
30% - Create and prepare annual Student Services budget (>$3 mil. annually) and financial reports for LSA and Rackham; provide ad hoc financial reports to the department manager, department chair and committee chairs; develop and administer GSI, fellowship, GSRA, and Term III budgets and spending plans from a combination of funding sources.  Work with the Associate Chair, Department Administrator, and Business Office staff to initiate and track doctoral students' funding sources.

15% - Develop and implement practices and procedures to enhance support of instructional activities; work with the Associate Chair and Graduate Committee Chair to improve the Department’s instructional efforts and student relations. Ensure that University, College and department policies and procedures are being followed, proper internal controls are in place and in compliance. Correspond with other University offices to interpret policies.  Address faculty concerns with policies and procedures.

15% - Continue to increase the diversity and quality of Chemistry undergraduate and graduate student populations and programs, focusing on underrepresented minorities.  Work with Graduate and Recruiting Committee Chairs to brainstorm and problem-solve procedural issues/concerns regarding student recruitment, student progress, curriculum and employer visits; provide guidance on policy matters, target numbers and financial resources; ensure the planning efforts for graduate student recruiting and events including management of communication with prospective and current students, alumni, faculty, and staff are being handled by the Student Services team according to plan; collect and analyze data to evaluate and improve recruiting efforts. Assist with graduate and undergraduate awards and other events.

Required Qualifications*

Bachelor's degree or equivalent combination of education and experience is necessary.   Five to seven years of previous work experience in student services administration with one to two years of supervisory experience; extensive administrative experience in an academic department including experience with administrative support of instructional activities and graduate student funding mechanisms; experience developing a highly interactive and collaborative work team with the ability to promote a culture of respect and cooperation; demonstrated verbal and written communication skills; ability to prioritize multiple projects simultaneously and successfully meet deadlines; possess high tolerance for change, complexity, and ambiguity; excellent interpersonal and leadership skills; strong financial management skills; commitment to customer service and ability to exercise diplomacy and work effectively with a diverse group of people; strong organizational skills; computer competency for word-processing, spreadsheets, database, and data retrieval programs in a file-server environment.  Knowledge of UM policies and procedures especially as they pertain to graduate students; familiarity with the GEO contract.  Competency using M-Pathways or equivalent (i.e. PeopleSoft) for student administration functions.

Desired Qualifications*

Master’s degree in higher education.  Knowledge of LSA policies and procedures; competency using M-Pathways or equivalent (i.e. PeopleSoft) for financial and HR functions.  Experience using Business Objects, Gmail, Google calendaring and Google collaboration tools.

Additional Information

Note: A higher salary may be possible for an exceptionally qualified candidate.

Additional Information

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.  

To learn more about diversity, equity, and inclusion visit http://lsa.umich.edu/lsa/about/diversity--equity-and-inclusion.html

To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: 

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. 
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.