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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary


The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

Career Development Office

The Ross Career Development Office (CDO) at Michigan Ross serves alumni and 800 full-time day Master of Business Administration degree students (MBAs), 500 Part-time MBA students, 100 Master of Accounting students (MAccs), 80 Master of Management (MM) students, 55 Master of Supply Chain Management students, and 2,400 Bachelor’s degree students (BBAs) each year by providing a complete range of workshops and coaching services and by maintaining recruiter relationships and coordinating on-campus interviews and off-campus job postings.


Engage students in a strategically designed career development process designed to create career clarity and connections to job opportunities.  This Associate Director/ Career Coach role focuses on BBA students and works collaboratively with fellow BBA Career Coaches in undergraduate programming efforts.  These students have a range of traditional career interests (finance, strategy, consulting, general management, marketing) in addition to pursuing off-campus job opportunities.

This position contributes to the CDO strategy and direction, overall programming content, and collaborates regularly with the other Career Coaches.  The Associate Director must be reasonably conversant with all functions of CDO, including those beyond career coaching (recruitment and outreach, employment data, general administration).  The Associate Director will attend onsite corporate events, student club meetings, career programming events, workshops, and will occasionally travel to companies and conferences. This role will report to the Senior Associate Director, Career Coaching.  The person in this role also works with numerous other staff Career Coaches focused on a variety of degree programs.


Duties and Responsibilities

Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes.  Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

Individual and Group Coaching

  • Provide individual and group career coaching services to students at Michigan Ross as primary focus. May also provide assistance to other student populations, as needed, during periods of peak demand.

  • Customize general career search process for students who are more exploratory in nature to enable students to achieve career target clarity faster.  

  • Provide individualized support for students in the off- campus search and unique career paths (such as  roles in the entertainment / sports industry, and social impact area which includes education, non-profit, sustainability efforts, etc.).). Approximately  30% of BBA students find their jobs through offcampus search efforts.

Program Design and Delivery

  • Responsible for strategic curricular design, development, and delivery of student programs and workshops (including self-assessment/career exploration, resume/personal branding, networking, interviewing, and negotiation) and for providing professional career development coaching and career search consultations for the assigned population.

  • Engage relevant University of Michigan and peer school program leaders for purposes of program innovation, collaboration, and knowledge sharing.

  • Engage with alumni to promote the current students, including coordinating alumni visits to campus, participation on panels, and maintaining relationships with key alumni.

  • Work with student leadership, including the BBA program career development chairs, to assess and improve career development activities.

Employer-Interface /Recruitment Opportunity Development

  • Solicit employer involvement with students through participation on career-panels and student visits to company locations.

  • Work with the Employer Relations team to have them follow up with companies of interest for BBAs. Maintain current knowledge of recruitment practices so as to remain vital and credible for coaching purposes, which will entail meeting with alumni corporate recruiters or representatives.  

  • Promote the program and students to key employers, including when they are on campus and making occasional on-site visits to meet with recruiters

Content Creation for Student Media Channels

  • Responsible for the authoring and the ongoing evolution of CDO print, video, presentation, email, and web publications, including social media, for BBA students. Communicate frequently with BBA students via e-mail. Create resources for students to craft their career visions, life stories and goals.

Required Qualifications*

  • A bachelor’s degree in business administration or related field and a minimum of three years overall work experience in career counseling/coaching and/or professional recruitment experience or the equivalent combination of education and experience is required.

  • Familiarity with career coaching methods, process-oriented, and comfortable with ambiguity in the career decision process.  

  • Experience providing high-quality and engaging (technology-equipped) presentations and serving a demanding constituency.  

  • Desire to learn, innovate, and efficiently integrate feedback into service delivery.  

  • Strong communication skills.  

  • Professional presentation and engaging demeanor.  

  • Experience managing confidential information, exercising ethical professional judgment and student advisement.  

  • Ability to work independently and to exercise initiative and influence as a critical member of a team.  

  • Willingness to work outside of assigned population as needed.  

  • Proven track record of excellent customer service, including a clear focus on student service, and strong interpersonal and communication skills.

  • Must be proficient in the use of Microsoft Office. Knowledge of other presentation software is helpful.

  • Demonstrated ability to manage multiple tasks; meet multiple deadlines; and work collegially and collaboratively in a team environment.

Desired Qualifications*

  • Master’s degree in Business, Higher Education Administration, Counseling or Adult Learning and/or Organizational Development is strongly preferred.  
  • Expertise in self-authorship, creating scalable resource/ self-discovery systems or approaches that are high impact across a large population of students. Experience in curriculum design and delivery.
  • Expertise in facilitating career or personality assessments (CareerLeader, MBTI, StrengthsFinder).  
  • Previous experience with on-campus recruiting at a top tier business program and/or equivalent business experience in a BBA function of interest (such as financial services, marketing, consulting, etc.).  
  • Experience with social media to advance organizational goals is a plus.
  • Degree from the University of Michigan.  
  • Experience working with corporate representatives.
  • Familiarity with international student challenges and recruiting.

Additional Information

Skills Testing

Skills’ testing is required.

Physical Demands/Work Environment  

  • Requires the ability to travel to various locations to conduct work and deliver materials
  • The person in this position routinely communicates with students about financial aid, programs, events, activities, etc.
  • The person in this position routinely presents information at events
  • The person in this position occasionally moves through the facility to attend meetings/events and access files or information
  • The person in this position routinely moves books and class materials weighing up to 10 pounds to class locations or other venues for student residencies or other events.
  • Domestic and/or international travel may be required
  • Will require work during early mornings, nights, and/or weekends

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.