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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Clinical Design & Innovation Program (CDI) is an innovative, multidisciplinary team initiative to effectively demonstrate and improve Michigan Medicine's clinical value in terms of outcomes, care appropriateness, and cost. The Clinical Design project manager collaborates and fosters key partnerships with our existing improvement support structures (e.g. across the divisions within the Quality Department) as well as engagement with Quality leads and other process improvement individuals within the clinical departments and the larger enterprise.  The CDI project manager is expected to simultaneously manage at least two Clinical Design programs from start to finish (each program lasts 15-17 months) throughout the year and is continuously taking on new programs as current ones are finished.  
 

Responsibilities*

·    (40%) - Work with a “matched pair” Industrial Engineering partner and lead two clinical programs through the six phases of the CDI process:  1) Readiness Assessment, 2) Pathway Development & Gap Analysis, 3) Subgroup Readiness, 4) Root Cause Analysis / Countermeasure Development / Implementation, 5) Graduation & Handoff, 6) Sustainment / Control Plan).
·    (40%) - Use the CDI management system to lead project teams, develop project schedules, and determine resources needed.  Lead biweekly Design Reviews to foster the creation of solutions to problems and create prototypes and pilots to implement solutions and use Design Reviews to align work across separate sub teams (plus keep key stakeholders informed of any deviations).  Present at the weekly CDI Obeya Standup.
·    (15%) - Participate in workgroups within the CDI team to PDCA the CDI management system (e.g. continuous improvement of the CDI Toolkit, reflections on the weekly workgroup meeting and Obeya Standup) 
·     (5%) - Other duties and projects as assigned from Administrative Manager.
 

Required Qualifications*

Required Qualifications: (Senior Level)
·    A master's degree in business, health care, education or engineering or an equivalent combination of education and experience.
·    Experience (and more importantly, enjoys) working in a team based environment.
·    Demonstrated creative and analytical approach to issues. Demonstrated problem solver.
·    Ability to assess competing priorities, manage workflow and meet operational deadlines in a complex organization with minimal on-site supervision. Ability to analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
·    Demonstrated oral and written communication skills, and experience presenting complex analyses in a variety of executive forums.
·    Demonstrated ability to take initiative and tolerate a moderate to high degree of ambiguity.
·    Reasonable knowledge of “lean thinking” concepts in planning and operations analysis.
·    Reasonable experience using project management software, including Microsoft Excel, Word, PowerPoint, Visio.
·    A driver's license and personal vehicle and the ability to drive between UM buildings for meetings or other work related activities.
·    At least four years of experience leading or managing project work in healthcare, banking, engineering, manufacturing, marketing, information technology, education or military service.

Required Qualifications: (Inter Level)
·    A master's degree in business, health care, education or engineering or an equivalent combination of education and experience.
·    Experience (and more importantly, enjoys) working in a team based environment.
·    Demonstrated creative and analytical approach to issues. Demonstrated problem solver.
·    Ability to assess competing priorities, manage workflow and meet operational deadlines in a complex organization with minimal on-site supervision. Ability to analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
·    Demonstrated oral and written communication skills, and experience presenting complex analyses in a variety of executive forums.
·    Demonstrated ability to take initiative and tolerate a moderate to high degree of ambiguity.
·    Reasonable knowledge of “lean thinking” concepts in planning and operations analysis.
·    Reasonable experience using project management software, including Microsoft Excel, Word, PowerPoint, Visio.
·    A driver's license and personal vehicle and the ability to drive between UM buildings for meetings or other work related activities.
·    At least two years of experience leading or managing project work in healthcare, banking, engineering, manufacturing, marketing, information technology, education or military service.
 

Desired Qualifications*

• Previous experience facilitating Lean or process improvement workshops (e.g. SIPOC, VSM).
• Knowledge of University of Michigan policies and procedures.
• Lean or Six Sigma Certification.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.