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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The goal of the Research Associate (RA) is to assist in the creation and operation of an information technology center at the University of Michigan, School of Information (UMSI), the “Data4Good” center.  The RA works with the Executive Fellow (EF), in coordination with the UMSI Research office, the UMSI and UM Office of the CIO and faculty at UMSI and other schools to help manage the resources, and assist in the coordination required for the centers to succeed. 


The following responsibilities are envisioned, with the percent breakdown in parentheses.

Become familiar with the IT and data capabilities available at UM (i.e., what database and analysis/visualization tools are available at UM and how to we gain access?)  and help assess these and external capabilities to select the best, most maintainable and sustainable data tools. (one-time assessment)

Prepare design and implementation documents required for the center, based on the vision documents and grant proposal; create and maintain documentation on all aspects of the center so that others can operate it as needed (5%)

Create and update the following NGO-IT related surveys (20%):  a 10-year data set of the CIO4Good survey data by NGO demographics and add relevant ITU data sets publicly available and Gartner data provided, conduct an NGO IT Agility survey and an annual index for benchmarking, update the NGO IT Relevancy survey and create an annual index for benchmarking. Update the episodic matrix of technologies used in disaster response.

Create the data sets, analysis and visualization portfolio of NGO data and their access on the web site. (40%): work with selected technology companies to develop the AI tools to interpret the structured and unstructured information in NGO PDF reports, create time series of NGO data from the publicly available NGO program and flagship reports based on the AI tools results. Create a series of visualization and analysis tools and scenarios such as the Google Bubble Chart visualization tool for time series and data sets

Create and maintain the Data4Good web site (20%): Program or modify the software tools, web site front-end and database back-end as required. Provide analytic and visual tools that can be operated by users on the Data4Good site  Monitor the web site, provide site analytics and respond to inquiries.

Help create and conduct webinars on the use of the Data4Good center suitable for students, researchers and NGOs (1%).

Coordinate with the UN-OCHA Center for Humanitarian Data in the The Hague and share data and capabilities as desired (2%).

Work with other project staff (PS) to provide information helpful to securing grants for the center; Work with the EF, PS and Research to define and implement strategies and objectives for the growth of the center and its programs (2%).

Perform research for improving and broadening the scope of simulation scenarios run in the center, and conduct tests with and for  relevant UM research (10%).

Understand and comply with all UM IT and Facility related policies and procedures and ensures ethical, policy, safety and process compliance.

Required Qualifications*

  • Bachelor's degree or equivalent combination of education is required. Students in the Masters or PhD program are encouraged to apply.
  • Considerable experience in data science methods and software, or related field.
  • Excellent organizational, writing, analytical, technical and research skills are essential.
  • Knowledge of writing documentation and training materials.
  • Project management knowledge and experience.
  • Ability to work independently and as part of a team.
  • Able to work remotely, as needed.
  • Excellent interpersonal communication and presentation skills.
  • Ability to manage multiple tasks and meet deadlines in a timely manner.
  • Familiarity with research methodologies and where to obtain expertise when needed.
  • Excellent interpersonal skills including ability to work cooperatively with the centers faculty members and staff.
  • Strong familiarity with information and technology sector and research methodologies.
  • Significant track record of managing similar projects, particularly in technology and information research,
  • Strong editing skills and attention to detail.
  • Strong computer skills, including familiarity with database software, data analysis and visualization tools.

Desired Qualifications*

  • Master's degree or higher in information technology, computer science or related field.
  • Prior experience with a data-center.
  • 3-5 year track record of successful project management experience.
  • Knowledge of guidelines, rules, and procedures governing the collecting, storage and analysis of data within the University of Michigan.

Work Schedule

Work schedule is flexible with up to 25 hours per week. Hours per day may vary based on project needs.

Work Locations

Position based out of the North Quad UM main campus building. There is flexibility in the work location, ability to work remotely (e.g., from home) and/or in open spaces on campus.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.