How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Program Manager will be the organization’s U-M-focused leader, reporting directly to the Director of Wolverine Pathways. This vitally important role will ensure that WP continues to attract and select the most promising scholars available in our target communities. This person will also manage connections and collaborations between WP and the many UM faculty and organizations with which we interact; and will also bring to bear the contributions of community members, leaders, and enterprises consistent with the WP mission and its central activities.
In this role the Program Manager will develop and manage aspects of the budget related to the core areas of responsibility. The Program Manager will also supervise staff members and undergraduate or graduate students whose work contributions are central to the program manager’s sphere of responsibility -- leading projects to ensure central goals of the unit are met. The successful candidate will be a positive individual responsible for maintaining a standard of excellence and providing outstanding customer service relations with our internal and external partners
Scholar Recruiting (25%)
- Stage and coordinate program recruiting efforts, drawing upon the assistance or involvement of WP staff and partners as warranted
- Meet with school administrators and community leaders to nurture their cooperation in recruiting efforts
- Present to potential scholars, parents, and educators
Scholar Application Review (10 %)
- Design and manage a review process that is robust, predictable, and efficient and that integrates the expertise of relevant on-campus partners
- Manage final decision process, notification of scholars, and denial appeals
- Work with relevant WP staff to ensure that data from the Fluid Review system is complete, accurate, and readily transferred for analysis
Supplemental Educational and Enrichment Experiences (50%)
- Coordinate programming that educates families about the college preparatory and admissions process
- Design preparation experiences that support scholars’ application and admission to college (e.g., academic advising; SAT prep; FAFSA guidance; support in writing college admissions essays)
- Refine the logic, design, and pacing of educational enrichment experiences (research practicum; on-campus academic enrichment; internships) that support career exploration and college preparation and admissions
- Establish and monitor administrative and supervisory practices essential to selecting, structuring, and managing student placements (including processing of payroll and completion of required state or internship paperwork)
- Determine preparation that is required for scholars to maximize enrichment experiences and work with parents and UM and community partners to support scholar readiness (e.g., facilitation of resume workshop, mock interviews, instruction on workplace etiquette, foundational skills for conducting research)
- Collaborate with WP Director and on-campus and community partners to recruit internship partners (e.g., faculty mentors, local employers, academic units) and routinely communicate with and nurture these partnerships
- Design and implement showcases for scholars to present the outcomes of their enrichment experiences to WP and UM constituents and to community partners
- Design opportunities to expose scholars to career options and paths
- Manage the development of assessments to evaluate placement quality and outcomes
Marketing and Communications (15%)
- Work with ODEI Marketing and Communications Manager and other relevant on-campus partners to develop an overall marketing and communications plan that effectively brands WP and communicates its mission
- Incorporate into marketing and dissemination plan elements that are responsive to the needs and character of each partner community
- Lead the design of marketing materials that are consistent with this plan
- Consistently engage the ODEI marketing and communications team to enact the plan and to support the cultivation of and communication with WP donors
- Work with WP Director and UM Development personnel to cultivate and engage WP donors
- Bachelor’s Degree required. An advanced degree preferred
- A minimum of seven years related experience
- An understanding of diverse cultures and backgrounds and demonstrated ability to work effectively and responsively in diverse settings
- Demonstrated excellence interpersonal communication
- Evidence of ability to effectively engage and present to large audiences; experience with parents and students preferred
- Extensive experience guiding youth or young adults as they navigate their educational and career goals
- Experience with marketing and communications or the demonstration of sensibilities that support marketing and communications
- Position requires exercising considerable respect, initiative, independent judgment, diplomacy, and a positive service-oriented attitude. Candidate’s record must therefore evidence:
- Ability to respond with appropriate urgency to situations that arise and solve problems proactively and efficiently.
- Ability to exercise a high-level of initiative, discretion and judgment.
- A proven track record of acting with integrity.
- Experience working at/with a large academic research university
- Knowledge of U-M structure, and ability to effectively navigate it
- Knowledge of Fluid Review application tool, Salesforce database, and CANVAS electronic grade book
- Experience working with the Detroit, Southfield and/or Ypsilanti schools or with communities and school districts similar to these community partners
- Experience working with college pipeline programs, university-community partnerships, or youth or community service organizations
- Experience with staff supervision and management of budgets
- Proficient in the use of the Microsoft Office Suite, and/or Google Docs, sheets and slides
The Office of Diversity, Equity and Inclusion (ODEI) at the University of Michigan leads and supports university-wide initiatives focused on the recruitment of a diverse faculty, staff, and student body, while fostering an inclusive and equitable University community. Our office also engages surrounding communities in mission-focused, mutually beneficial partnerships.
In support of this overarching effort, four units within our office - the Center for Educational Outreach (CEO), Detroit Center, Office of Academic Multicultural Initiatives (OAMI), and Wolverine Pathways,- all work closely with ODEI to further the strategic vision of the Diversity, Equity and Inclusion at the University of Michigan.
The University of Michigan Wolverine Pathways Program (WP) was established to increase the high school graduation rate, college acceptance and retention rates of academically promising scholars. Wolverine Pathways program is a free, year-round program that partners with the families, schools, and communities of Detroit, Southfield, and Ypsilanti. This partnership provides learning experiences that will help students succeed in school, college and future careers.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.