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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan School of Information (UMSI) is seeking an enthusiastic and self-motivated Assistant Director to play a lead role in the development and launch of academic and student services for a proposed new University of Michigan online degree for a Master’s of Applied Data Science, expecting to launch in Fall 2019, pending approval.  The new program will provide access and opportunity for students to connect to the University of Michigan in this rapidly growing professional field through an innovative online learning environment.  The Assistant Director will play a key role in the development, launch, and future administration of functional areas including recruitment, admissions, financial aid, academic advising, academic policies and procedures, academic skills enrichment, diversity initiatives, and graduation in conjunction with the UMSI Office of Student Affairs and other campus partners.

Reporting through the UMSI Office of Academic and Student Affairs, the Assistant Director will collaborate closely with the UMSI degree team, our partners in UM Office of Academic Innovation, and all central UM and UMSI student facing teams including the UM Registrar’s Office, the Office of Financial Aid, the Division of Student Life, and the UMSI Career Development Office and Office of Professional and Community Engagement.

Advanced program planning will begin immediately, with the first cohort of students proposed to begin in Fall 2019 and a future plan to admit multiple cohorts of students per year. Ideal candidates actively embrace challenges, thrive on solving tough problems, demonstrate strong relational ability, have a passion for innovations in education, and enjoy working within a dynamic, fast -paced team setting. This new position is an exciting role, working in a start-up environment to develop, support and launch UMSI’s first online degree program.
NOTE:  This is a two-year term appointment with the possibility of extension pending funding, availability of work, and satisfactory job performance.

For more information about UMSI, please visit our website.


Program Development and Management:

  • Manage the development and launch of academic and student services for the new online master’s degree in Applied Data Science. Working closely with the Office of Academic and Student Affairs leadership, this position will develop policies, design procedures, and implement activities to recruit, admit, advise, register, and support students through graduation in this new program; oversee program administration once the program is launched.
  • Develop project plans and timelines for all development and curriculum work, and builds strong partnerships and collaborations with program partners. Provide regular project status updates and analysis to partner groups.
  • Provide direct supervision of Curriculum Assistant, who is supporting faculty course development; as well as coordinating this support for course development across the degree.
  • Participate in curricular launch management collaborating closely with faculty program director and course production team.
  • Design assessment and evaluation plans for all academic and student functions. Analyzes and utilizes analysis to compare and evaluate options, make direct changes, and/or provide recommendations to support program goals.
  • Participate in information and best practice sharing on campus as a leader in the areas of academic and student services in online education. Leads efforts to document and share the development of this work to support future campus initiatives.
  • Serve as the lead staff member and point person for the proposed master’s degree in Applied Data Science. Recommend, implement, promote, and evaluate program initiatives to support student learning and program goals. Develop and contribute to efforts supporting diversity, equity, and inclusion.
  • Serve as a primary liaison for communities and stakeholders that include prospective and current students, teams of faculty, UMSI and Office of Academic Innovation staff, and administrators from central units.
  • Work closely with recruiting and marketing teams within UMSI, the Office of Academic Innovation, and the platform vendor to meet target enrollment goals.
  • Utilize best practices in academic and student life within an online environment to support the student experience and academic success.

Academic Advising, Student Coaching, and Curriculum Coordination:

  • Upon launch, manage the day-to-day and continued development of academic and student affairs for the program including curriculum coordination, academic advising, and student coaching.
  • Coordinate program curricular scheduling,and offerings, collaborating closely with the program director, the degree team, the UMSI registrar, and the UMSI staff curriculum team.
  • Launch and manage academic advising at scale, through direct service, and with collaboration from faculty, career development, and engaged learning. Assist students with strategies that promote academic and professional success. Utilize best practice advising models for online environments.
  • Coordinate support for students, providing direction in identifying solutions to problems and helping to navigate university resources. Utilize student coaching models to help students achieve their goals.
  • Maintain deep knowledge on areas including financial aid and student financials, student life and student opportunities, and the network of campus offices and resources for students. Play a lead role in integrating the needs of the online students into the resources of the university.


  • Provide direct supervision of the Curriculum Assistant, supporting course development meeting the project plan and timeline. Identify and coordinate curricular support needs across the degree to ensure successful degree launch.
  • Provide functional supervision of related staff in recruitment, admissions, or advising.
  • As the program develops, provide direct supervision of student or other temporary staff.

Required Qualifications*

  • Bachelor’s degree in a related field, or equivalent combination of education, certification, and experience
  • Minimum of 5 years’ experience in a related higher education administration role requiring detailed organization, prioritization, creative problem solving, and working independently.
  • Direct experience launching complex programs and/or initiatives working with multiple constituencies.
  • Demonstrated experience teaching or advising students, as well as program administration or development
  • Experience leading student services functional areas such as admissions/recruitment, policy development, or career advising.
  • Advanced administrative skills including planning, organizing, problem solving, utilizing innovation, communication and responsiveness, navigation of complex environments, building buy-in, and attention to detail.
  • Ability to manage multiple projects with direct experience in project management.
  • Excellent computer skills, including working with standard MS Office software, Google suite and Business Objects; MPathways training, knowledge, and skills.

Desired Qualifications*

  • Advanced degree in related field
  • Experience with program management; certifications or formal training in program or project management
  • Experience with college admissions and recruitment strategies, academic or career advising, student services, student coaching, policy development, or educational administration
  • Experience promoting college access for diverse populations, including low-income, first-generation, non-traditional, and those traditionally underrepresented in higher education
  • Ability to evaluate the effectiveness of operations and implement changes
  • Familiarity with the core constructs of computational data science
  • Working knowledge of university organization or policies and procedures
  • Supervisory experience
  • Excellent communication, writing, and presentation skills, data analysis and interpretation abilities.
  • Ability to work independently and collaboratively; self-motivated, with the capacity to exercise initiative and independent judgment
  • Excellent interpersonal skills; comfort with ambiguity; ability to thrive in a fast-paced and dynamic environment; ability to relate well with diverse constituents
  • Demonstrated investment in issues of diversity, equity, access, and inclusion

Work Schedule

Punctual, regular, and consistent attendance is required.  May require working during non-business hours and on weekends.

Work Locations

Will require travel to multiple locations on & off campus.  

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.