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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

This is a one year fellowship (with potential for 2nd year) as a Performance Improvement Engineer.  Conduct operations improvement projects for Michigan Medicine's partner, MidMichigan Health in Midland, MI, to improve processes, cost effectiveness, and quality.  Also, partake in lean work to assist in developing problem solvers.  
 
While dedicated to MidMichigan Health in Midland, this fellowship will have interactions and connections to the Performance Improvement division at Michigan Medicine in Ann Arbor.

Responsibilities*

  • Conduct and support projects for clients of the Performance Improvement department.  Some projects are complex and involve coordination and collaboration of multiple departments. Projects include the following types of activities: (approximately 50% of work effort)
  • Perform studies of processes, staff, facilities, etc., to improve the quality, cost effectiveness, working environment, and other institutional goals.  This effort includes substantial analyses related to work processes and turning data into story telling information.
  • Assist developing project proposals, including project work plans and budgets.
  • Assist developing innovative methodologies to achieve project objectives in a cost effective manner.
  • Prepare status and progress reports.
  • Prepare reports of findings, conclusions, and recommendations.
  • Produce A3's, value stream maps, other lean materials and other engineering methods.
  • Make interim and final presentations on projects to clients, selected guests, and corporate leaders.
  • Assist implementing improvements resulting from projects or management decisions.
  • Assist in lean courses and workshops.
  • Participate in projects, observation, and educational programs to meet the learning objectives for the fellowship.  (approx. 15%)
  • Provide consultation and assistance to clinical and administrative managers, faculty, and staff related to operations, quality improvement, and management engineering methods: (approx. 10%)
  • Develop computer programs, websites, and/or guidelines with data, graphs, and instructive materials about traditional and innovative methodologies to provide technical assistance to managers, faculty, and staff.  This allows managers and staff to use this information with less assistance. (approx. 5%)
  • Establish and maintain positive client relationships, through projects and consultations, with PI customers, including corporate officers, clinical chairmen, administrators, department heads, managers and supervisors, faculty, and staff.  (approx. 5%)
  • Participate in the evaluation and improvement of the department's services and products. (approx. 5%)
  • Make contributions to healthcare professions through professional presentations and publications, preferably in collaboration with clients. (approx. 5%)
  • Other duties, as assigned. (approx. 5%)

Required Qualifications*

  • Strong interest to pursue career in healthcare field.
  • Bachelors's degree in Industrial & Operations Engineering, or equivalent combination of education and experience is necessary.
  • Knowledge and experience related to the following computer systems and software are preferred, including:  Excel, Access, Word, databases such as Access and Oracle, simulation software such as Simul8, GE, ProModel, Sequel, Tableau and others.

Desired Qualifications*

  • Internships and/or work experience using Industrial & Operations Engineering are preferred.

Additional Information

The following are the specific learning and experience objectives for the fellow, during the tenure of the fellowship period:

  •      Develop knowledge and skills using industrial engineering, process improvement and lean methods.
  •      Gain knowledge and work experience related to patient care and supportive processes
  •      Participate in educational seminars within MidMichigan Health, Michigan Medicine, UofM, and externally to supplement work experience to meet the learning objectives, as appropriate and available   
  •      Gain knowledge related to the following areas, through projects involving the topics, observation in the areas, and attending educational programs:
  •       General knowledge about all hospital departments.
  •       Financial processes, such as budgeting and cost accounting.
  •       Staffing methodologies.
  •       Nursing processes.
  •       Managed care financing and processes.
  •       Physician relationships.
  •       Planning and marketing.
  •       Simulation and modeling.
  •       Lean thinking.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Originally posted on 7/31/18

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.