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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Taubman College of Architecture and Urban Planning at the University of Michigan promotes the public good by engaging a diverse constituency in purpose-driven learning and research that focuses on the built environment. Consistently named among the best architecture and planning schools in the country, the college prepares graduates to lead the professions, organizations, and institutions that shape our world at every scale. Investments in digital and material making, new master’s degrees, and enhanced facilities have made the college a leading site of advanced work, particularly in robotics, fabrication, and material systems. Capacity building in community engagement, pipeline programs, and justice initiatives have made Taubman College a leader in promoting diversity, equity and inclusion in the academy and in professional practice. Faculty fellowships and research grants have cultivated a robust experimental design culture. Through interdisciplinary work with field-leading units at one of the world’s greatest public research universities, Taubman faculty and students are prototyping a better future.

Taubman College seeks a highly qualified Assistant Registrar/Academic Advisor to support student affairs. The position is a unique cross-functional role that will manage all aspects of the advising process while providing registrar support. The ideal candidate is student-centric with proven ability to serve diverse populations. He/she is creative, solution-oriented with excellent interpersonal and organizational skills.

Responsibilities*

Student Advising

Provide academic advising for new and continuing students on course selection and programs of study. Review students’ academic records for progress towards degree, compliance with degree requirements, and eligibility for graduation and degree audits.  Educate and provide feedback to, current and prospective students and their families as it relates to advising.

Respond to correspondence, telephone, and email inquiries related to advising matters, deadlines, questions, and curriculum clarification. Interpret college and university policies and procedures in response to queries. Coordinate advising processes with Student Affairs team, faculty and staff in the college and at the university. Continuously review advising guidelines, procedures, and processes for improving efficiencies.  Develop advising analysis and reports. Identify and proactively resolve issues related to advising issues.

Student Orientation

Plan and participate in all orientations for new students. Assist with administrative and operational activities as it relates to current student events including Fall welcome activities, Spring commencement and others. Advise student organizations and organize other student activities as assigned by the Director of Student Affairs.

Student Services Programs

Act as a liaison to all student service programs on campus and make appropriate referrals. Monitor student success and student resources. Orient students to academic programs and University services.

Administrative, Registration and Records

Assist in managing student records information. Help provide effective service to students and faculty as it pertains to registration, grade-reporting and collection. Help monitor academic progress to ensure all students are making satisfactory progress toward degree. Assist in degree audit/exceptions, transfer credit for undergraduate program and scholarship data input functions. Assist in maintaining accuracy, integrity, and security of student academic records. Provide guidance to students relating to graduation policies, academic requirements, registration and enrollment. Monitor compliance with FERPA and any other relevant laws and/or university policy.

Curriculum Management

Assist in the development and organization of school-wide class schedules for upcoming semesters, working closely with the Registrar. Develop fluent curriculum knowledge for Taubman academic programs. Provide support for curricular changes such as new courses, changed courses or cross-listed courses. Provides functional support in matters of room scheduling, course scheduling, course evaluations; overrides and permission; educational verifications and letter requests; and additional administrative tasks. Assists with coordinating & estimating time, prioritizing work, leading projects, setting technical direction, and strategic planning of the Student Affairs team.  

Engage in other duties as assigned.

Required Qualifications*

  • Bachelor’s degree in a related field.
  • Minimum of two (2) years of academic advising experience is necessary.
  • Academic advising experience in higher education.
  • Experience in database report writing, performing advanced data mining and analysis.
  • Experience in enrollment management.
  • Experience in areas of student activities/services or campus life.
  • Demonstrated proficiency at the advanced level with Microsoft Office products (Word, Excel, and PowerPoint).
  • Candidate must have excellent oral and written communication skills, strong interpersonal skills, organizational and presentation (large and small groups) skills.
  • Demonstrated ability to collect, manage, analyze and prepare data for presentation to a variety of audiences.
  • Demonstrated analytical and critical thinking skills.
  • Demonstrated excellent problem solving, conflict resolution and customer service skills.

Desired Qualifications*

  • Master’s degree preferred.
  • Knowledge and understanding of U-M policies and procedures.
  • Knowledge with BusinessObjects queries and M-Pathways student system.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.