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Job Summary

The College of Arts, Sciences, and Letters Advising and Academic Success office has an exciting opportunity for a student who is flexible, customer service oriented, fun, and professional. We are in need of two Student Assistants to join our team. Responsibilities for this position include:

Front desk support

  • Assisting students with questions at the front counter
  • Scheduling appointments for students
  • Answering phone calls and directing calls to appropriate offices
  • Monitoring office e-mail and responding to general requests or appointment requests

Clerical duties

  • Filing
  • Routing paperwork
  • File maintenance projects
  • Pulling files for advising appointments
  • Special projects


Required Qualifications*

  • Proficiency in Microsoft Word, Excel, and Google Sheets.
  • Able to manage information in a confidential and professional manner.
  • Professional etiquette, in person and on the phone.
  • Demonstrated ability to take initiative, and to follow through on tasks.
  • Enjoys working with people and creating a friendly and professional environment
  • Ability to work approximately 20 hours a week

Desired Qualifications*

  • Experience with EAB Student Success Collaborative
  • Experience with Banner

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.