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Job Summary

Assist in the delivery of direct patient care, supporting providers in a complex, multiple physicians’ practice in an adult Urology ambulatory care setting.  Cooperatively manage patient flow, perform routine laboratory support services; perform and assist in urological procedures; maintain equipment; order and stock supplies; maintain orderly clinic environment; provide direct patient care as assigned by the Registered Nurse/and or Provider.  Use electronic medical record (EMR), MiChart, to complete patient intake, enter point of care orders, enter point of care results, etc.


  • Perform patient intake including taking patient vitals and recording the following in our electronic medical record:  chief complaint, vitals, patient history: including medical, surgical, family, social (specifically including smoking history, packs per day, etc.) menses status (when applicable), medication reconciliation, allergies, and entry of point of care testing orders as assigned
  • Enter point of care testing results into MiChart
  • Set up and assist in urological procedures i.e. Cystoscopies, Prostate Biopsies, Penile dopplers, etc.
  • Perform urological procedures i.e. Cystometrograms, Leak Point Pressure, Uroflow, Pressure Flows, Bladder Scanning, Urinalysis, Bladder Irrigation
  • Maintain, order, and assemble equipment as necessary
  • Order clinic equipment and supplies, including medications
  • Maintain stock levels in treatment rooms and exam rooms
  • Prepare and prep patients for procedures
  • Escort patients
  • Instruct patients on procedures per written guidelines
  • Provide clinic assistance by taking vital signs, drawing blood, preparing specimens and assisting patients
  • Perform high level disinfection of urologic equipment according to infection control standards
  • Maintain Urology Lab
  • Other duties as assigned

Supervision Received

Functional supervision received from Medical Assistant Senior, MA Supervisor.

Administrative management received from ACU Administrative Manager.

Supervision Exercised


Required Qualifications*

  • We do require that you have a High school diploma or GED
  • You are required to have either graduated from a Medical Assistant program OR have an equivalent combination of education and 1-3 years of experience
  • Exceptional interpersonal skills and ability to work within a team setting is needed for success in this role
  • You must be able to demonstrate active listening, written, verbal and information technology skills
  •  A knowledge of basic medical terminology is necessary
  • You will be required to do some moderate standing and walking, as well as lift, position, push, and/or transfer patients.

Desired Qualifications*

  • Certification as an MA
  • Additional formal education in a health care field

Underfill Statement

Based on qualifications and department need, this position can be filled as a Medical Assistant or Medical Assistant Associate.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.