How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The College of Literature, Science, and the Arts (LSA) is hiring a research computing consultant with a background in Geographic Information Systems (GIS) to join LSA Technology Services. The job title is Applications Programmer/Analyst Intermediate, but we may fill the position at the Associate level depending on the qualifications of the selected candidate.
We are seeking a highly-skilled, customer service oriented, self-motivated analytical thinker with strong communication skills to join our team of research support staff. The individual hired to this role will thrive on working in a diverse support environment where they will assist researchers, instructors, students, and administrative staff.
Support research computing in the College of Literature, Science, and the Arts. Provide consultation for and expertise with the use and development of research computing software applications (particularly Geographic Information Systems applications) to address scientific research problems in both research and instructional contexts. Consult with researchers to determine needs, and design solutions. Answer questions on the appropriateness and use of various resources and solutions. Assist senior staff and faculty with the development of accurate time, cost, and capacity estimates for use in consulting agreements and grant proposals.
Assist LSA faculty, students, and staff with their software programming needs (particularly in regards to Geographic Information Systems). Debug code and identify problems. Integrate various applications, systems, instrumentation, and field equipment to create custom solutions. Install, maintain and support scientific and research computing software.
Provide field support. Travel to field sites and locations with members of LSA to provide field-based research computing support, particularly in regards to Geographic Information Systems. Train members of LSA on the use of field equipment and techniques.
Training and documentation. Develop training materials and host training sessions within the College as well as with other staff from around the University. Train members of LSA in research computing techniques and resources, particularly Geographic Information Systems. Develop and maintain technical documentation. Ensure documentation is correct, adequate, and available to faculty, staff, and students.
Leverage external resources. Advise members of LSA on the availability of external resources and options (campus, web, cloud, etc.) Assist with the selection of appropriate resources. Keep up to date with regards to knowledge and skills necessary to effectively utilize external resources. Work with vendors to accomplish College goals and meet the needs of members of the College.
Participate in the Campus Research Computing Community. Attend wider campus research computing communities. Work with other campus units and provide subject matter expertise to the campus community to advance LSA goals.
Enhance the research computing environment. Explore and evaluate the use of new information technologies for their potential to support and advance the research, instructional, and administrative goals of the College.
REQUIRED ORGANIZATION COMPETENCIES
Successful candidates will be expected to demonstrate in this role the following organization competencies, but not limited to:
Building Relationship / Interpersonal Skills
- Respects diversity; demonstrates respect for the opinion of others; values each person's contribution to the team.
- Demonstrates ability to develop and maintain positive and cooperative relationships, inside and outside of work group, interacting in a friendly, open, honest, and accepting manner.
- Maintains agreed upon levels of confidentiality.
- Demonstrates ability to use formal/informal networks to accomplish tasks and objectives, developing and maintaining smooth, cooperative working relationships.
Creative Problem Solving / Strategic Thinking
- Demonstrates ability to provide necessary attention to solve different level problems, often multitasking to solve moderate level problems.
- Demonstrates ability to use creative thinking to improve processes and solve complex problems.
- Plans and acts strategically, analyzing data and utilizing trend information.
- Demonstrates ability to communicate clearly, correctly, knowledgeably, and effectively both verbally and in writing.
- Uses appropriate methods of communication (email, telephone, face-to-face, and so on) to achieve desired results.
- Demonstrates ability to communicate about complex topics effectively to groups, using visual aids as needed, varying style to fit the audience, and actively communicating with those with differing opinions and differing levels of understanding.
Flexibility / Adaptability to Change
- Understands and accepts the need for change, cooperating in implementation, and constructively voicing concerns and proposing alternatives.
- Demonstrates ability to plan, implement, and communicate effective change approaches within established and changing deadlines.
- Bachelor’s degree in a science or technical field or an equivalent combination of education and experience.
- Demonstrated customer service experience.
- Excellent verbal, written and interpersonal communication skills, including the ability to communicate with audiences of varying levels of technological skills.
- Excellent organizational and time management skills, including the ability to successfully handle multiple concurrent projects and priorities.
- Ability to work effectively in a team environment and independently with minimal supervision.
- Experience providing Geographic Information Systems (GIS) support to faculty and students in an academic environment.
- Experience supporting field based GIS research, and/or knowledge of field research methodologies using GIS.
- Experience with the Esri ArcGIS platform.
- Experience developing iOS and/or Android applications.
- Experience with GIS related APIs.
- Experience working with services from cloud computing providers (such as Amazon Web Services, Microsoft Azure, or Google Compute Platform).
- Experience creating training materials and delivering training.
- Requires working during non-business hours and on weekends, particularly in the course of providing field-based support.
- Punctual, regular and consistent attendance is required.
- This position may require travel to various locations on and off university campus, including international travel, and also including travel for extended durations in the course of providing field-based support.
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
This is a two year end-dated appointment.
Salary: $62,000 - $75,000 (Intermediate) / $55,000 - $65,000 (Associate)
This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: ITAR, EAR, HIPAA and FISMA. This position is responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data, etc. as stated in a computer access agreement.
Candidate must regularly move throughout the office, building, and field environments, must frequently operate a computer to complete work and tasks, must operate scientific field equipment, and is required to move equipment weighing up to 50 pounds.
The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.
To learn more about diversity, equity, and inclusion visit http://lsa.umich.edu/lsa/about/diversity--equity-and-inclusion.html
To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
- Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
- Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.