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How to Apply

A cover letter and resume are required for consideration; the cover letter must be PAGE 1 of your resume. The letter should:

  • specifically outline the reasons for your interest in this position;
  • outline your particular skills and experience that directly relate to this position; and
  • describe how your experience meets the job requirements of this posting.

Job Summary

The Department of American Culture at the University of Michigan seeks a highly motivated, dynamic individual with excellent organizational and customer service skills to provide administrative and programmatic support to the department and its constituent programs. The successful candidate will be one of six staff professionals working as part of the administrative team to provide a high level of service to the department’s faculty and students in three main areas: office management, student service support, and administration.

For more information about the department, please visit


General Office Management

  • Office reception; assist visitors and respond to queries, directing matters to appropriate individuals for action and follow-up, as needed
  • Coordinate use and maintenance of department equipment
  • Monitor office supplies inventory and re-ordering
  • Schedule department conference rooms or confirm outside meeting rooms, as needed; assist in set-up and breakdown of department meeting space including technical assistance, as needed.
  • Manage department mailroom; coordinate daily mail distribution
  • Supervise work study student; delegate tasks for effective support of administrative office

Student Services:

  • Provide information to queries; direct students to appropriate advisor or resources
  • Provide support for the major (2) and minors (6) including declarations, administrative withdrawals
  • Coordinate course evaluation process
  • Facilitate course guide submissions; assist with course advertisement
  • Manage student advising calendars for department academic advisors
  • Coordinate AC scholarship and writing awards
  • Provide administrative support to department’s UG student group
  • Facilitate planning of student facing events, including Back to School Social, Festifall, Major/Minor Meet-Up, Major/Minor Expo, MESA-palooza, as well as student events planned by our Ethnic Studies and Digital Studies programs
  • Plan major event (200 guests) - department’s graduation luncheon
  • Identify (in consultation with Advisor) creative ideas for promotional items for undergraduates; order from vendors and maintain inventory
  • Attend/participate in Undergraduate Committee and other meetings, as needed
  • Provide support to department internship programs
  • Other student services related responsibilities, as needed.


  • Administrative support for four Ethnic Studies directors and Digital Studies coordinator, including support for faculty retreats
  • Facilities management, including work orders, key requests, office assignments.
  • On site coordinator for movers, maintenance, and contractors.
  • Office contact for caterers and other deliveries.
  • Complete annual space survey.
  • Track faculty computer inventory and schedule for replacement.
  • Maintain contact information for all instructors, including office hours.

Special Projects/Customer Service

  • Participate as an effective member of department team.
  • Provide back-up support to event coordinator.
  • Assist staff with room preparation/set-up for administrative meetings
  • Other duties and projects, as assigned.

Required Qualifications*

A high school diploma. At least 1-2 years of experience working in an academic or student services department.. Excellent interpersonal skills and ability to communicate with people from diverse backgrounds; strong writing skills with proven ability to draft original, complex correspondence; ability to exercise initiative, independent judgement and diplomacy; accuracy and attention to detail while working in a fast-paced environment with frequent interruptions; capable of setting up/breaking down rooms for events with the ability to move items weighing up to 20 lbs. adept at working well under pressure, prioritizing and handling various projects simultaneously while meeting deadlines; demonstrated ability to successfully project plan, envisioning the entire scope of a project and then seeing it through from beginning to end; extensive computer experience with email, spreadsheets, and word processing; the ability to practice discretion when dealing with sensitive matters.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This is a seasonal, ten-month appointment. The target salary range for this position is $35,000 - $43,000 (full-time rate). A higher salary may be possible for exceptionally qualified candidate.

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.  

To learn more about diversity, equity, and inclusion visit

To learn more about LSA’s Guiding Principles visit

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: 

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. 
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.