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Job Summary

Position: Student Success Facilitator

Pay Rate: $10/hour


The Office of Student Success operates programs and services to support students on their path to success at UM-Dearborn. One of the key programs that this is achieved through is CRUISE to Success, Freshman and Transfer Success Series. This program serves to help first semester freshman adjust to campus by building community with other Wolverines, learning of campus resources and connecting with an upper-class student and full-time staff.

Success Facilitators will be placed in 2-3 sections of the Success Series and assist staff facilitator(s) in facilitating each session, will serve as a mentor for the participants and review assignment submissions. Success Facilitators will also have opportunities to further their role by facilitating workshops, supporting the Office’s general operation, and providing support to the Office of Student Success on critical projects and responsibilities.

Success Facilitators will report to the Assistant Director for Success Programs and can anticipate an average of 10 hours per week dedicated to key responsibilities during the fall. The position appointment will begin prior to the start of the Fall term and run for that semester, at which point Success Facilitators with meet with their supervisor to assess their work, discuss goals, and explore a position extension through the Winter term.


  • Co-facilitate 2-3 sections of CRUISE to Success with a staff facilitator(s) each week
  • Review and score reflections for assigned sections

  • Share work hours with CRUISE sections so participants can easily access Facilitator and ask questions

  • Participate in regular planning meetings and trainings

  • Call students in assigned sections monthly to check in

  • Provide regular staffing support in the OSS office
  • Facilitate workshops on behalf of the OSS

  • Other duties as assigned

Required Qualifications*

  • Previous successful completion of CRUISE to Success (formerly Success 101: Intro to University Life), or demonstration of similar content knowledge

  • Minimum cumulative GPA of 3.0

  • Membership in targeted student cohorts beneficial though not required

  • Strong communication skills, in writing, interpersonally, and in leading groups

  • Demonstrated commitment to supporting students succeed

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.