How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The mission of the University of Michigan Health System (UMHS) is to improve the health of patients, populations, and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally, and internationally. With annual revenues of approximately $4 billion, UMHS ranks as one of the top academic health centers in the country, and is committed to providing exceptional patient care, facilitating groundbreaking research, and developing the next generation of physicians and scientists.
This position is a member of the C.S. Mott Children’s Hospital and VonVoigtlander Women’s Hospital (CW) administrative team. This role reports to the Administrative Director for CW with functional reporting to the ACFO for CW for an organization-level inpatient clinical documentation (CDI) and change management project. Clinical documentation improvement is a fundamental cornerstone for data quality, accurate reporting, streamlined claims reimbursement and robust health information tracking. A CDI Senior Project Manager works with health information management (HIM) and revenue cycle (RC) staff to review medical records for incomplete, ambiguous or conflicting information. Their role is to help ensure that the medical record accurately captures the patient’s condition, ensuring that the severity of illness and risk of mortality is appropriately captured for each patient.
- The successful candidate will provide project leadership with a customer focus to a diverse group of faculty and staff in support of our strategic and financial goals in CW.
- A large part of this effort will focus on developing and implementing an operational model that enables accurate and complete clinical documentation.
- This role will partner with medical leaders and providers as well as individual departments across the clinical enterprise.
- The successful candidate exhibits a high degree of flexibility with the ability to work independently, proactively, as part of a team, with initiative and creativity.
Provide leadership, planning, operational and financial management as appropriate for moderate to complex projects associated with the accurate capture of clinical documentation and revenue optimization across operational business activities and missions representing Children’s and Women’s services.
- Manage projects and/or teams using expert technical capabilities in project management including planning, task management, status reporting, tracking systems, change management etc.
- Develop and promote innovative approaches to problem-solving with process owners to create and execute high value solutions
- In collaboration with HIM and RC staff, coach, teach and educate providers regarding clinical documentation at the unit/ department level, for successful execution and submission of clinical indicators.
- Synthesize large quantities of data and information to create reports and dashboards to influence decision-making and inform intended audiences, using these skills day-to-day in routine project management work
- Create and maintain communication vehicles for project efforts on behalf of process owners
- Develop and maintain communication strategies to the CW Segment Leadership team on all projects, progress, issues, or other items.
- Participate in CW leadership committees as appropriate.
- The CDI Senior Project Manager is the liaison between the medical staff and the coding department, as they strive to have the most accurate and complete medical record available for coding.
- All other duties as assigned
- Analysis: Use analytic skills and ability to visualize, articulate, and solve complex problems and concepts and make independent decisions based on available data. Understanding of relational and dimensional data models.
- Requirements Gathering: Interact with users to understand and define information requirements, create deliverables, and collaborate with technical teams to meet those requirements.
- Development: Develop data models to support analytic requirements.
- Communication: Use ability to communicate with both technical systems resources as well as business users.
- Critical Thinking: Gather and integrates critical information to arrive at effective solutions. Identify issues and make recommendations for resolution and improvement.
- Organization: strong organizational skills and attention to detail.
- Master's degree in health services administration, nursing, business administration, or an equivalent combination of education and experience
- An important characteristic for this role is to possess a clinical background with the ability to critically think and investigate treatments and documentation that may not be clearly documented in medical records.
- Progressive and recent leadership experience in healthcare with experience in understanding inpatient clinical work and workflows, especially related to care management, utilization review, revenue cycle and HIM.
- At least 5 years of experience in project management
- Excellent time management and relationship building skills
- Proven experience managing in complex organizations, utilizing influencing strategies to facilitate decisions
- Excellent interpersonal and written and verbal communication skills
- Demonstrated problem solving, influence and conflict resolution skills
- Ability prioritize and negotiate priorities across an initiative work stream, completely responsible for the work product
- Demonstrated knowledge and understanding of how health information is used throughout the organization for patient care, reimbursement, statistical analysis, and as the legal record.
- Knowledge of University policies and procedures
- Proven success in management/administrative roles
- Clinical background (RN, RT, MD, PharmD, etc.)
- Knowledge of HIM data systems
- Knowledge of third party payer, regulatory and accreditation requirements
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.