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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.


Perform detailed fee-for-service dental billing and collections functions utilizing complex computer billing system for the School of Dentistry, Dental Faculty Associates, and Community Dental Center. Actively participate in a self-directed work team. Perform full accounts receivable follow-up on all accounts to include a review of patient demographics, unallocated patient payments/adjustments, and all open insurance claims regardless of why the account was selected for one of the following tasks within department policy and/or procedures: lockbox posting, commercial carrier inquiry follow-up, commercial carrier rejection processing, hard copy claim review, clinic adjustment requests from patient care forms, same day deletion requests, and hard copy requests, Michigan Medicaid Prior Authorization processing, NSF check processing, process unallocated commercial carrier payment reports. Utilize carrier web sites for claim follow-up and/or online claim submission. Perform all other duties as assigned by team leader, direct supervisor or manager.

Required Qualifications*

3-5 years of fee-for-service dental billing either in a clinic or hospital setting .Thorough understanding of dental 3rd party billing requirements. Knowledge of online systems: Delta Dental of MI, WebDenis, CHAMPS, web-based claim verification, Change Healthcare EDI claim submission process.  National Electronic Attachment system. A working knowledge of Microsoft Office (i.e. Excel and Word) and web skills. Exceptional interpersonal skills as demonstrated in customer service skills, and communication skills. Demonstrated attention to detail. Demonstrated ability to work independently and as a team member. Advanced communication and comprehension skills. Experience in handling items of a confidential nature efficiently and professionally. Thorough understanding of HIPAA law. Excellent ability to multitask. Excellent organizational skills. Excellent attendance record.

Desired Qualifications*

Experience with Axium MiDent patient management and billing software system. Reasonable knowledge of University of Michigan and School of Dentistry policies and procedures.

Work Locations

This position is for the School of Dentistry located at Arbor Lakes on Plymouth Road.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement

MDentistry Mission: advancing health through education, service, research and discovery.

MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, and Inclusion.

HRSC Guiding Principles: (We CARE2 by providing excellent: Customer Service, Communication, Attention to Detail, Accuracy, Respect, Reliability, Efficiency & Ethics)

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.  
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.