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A cover letter is required for consideration for this position and should be attached as the first page(s) of your resume or CV. The cover letter should not be more than two pages and should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Survey Research Center (SRC) of the Institute for Social Research (ISR) at the University of Michigan seeks an established survey practitioner to join the leadership team as Associate Director of Survey Research Operations (SRO).

SRC conducts some of the most widely cited and influential studies in the world including the Panel Study of Income Dynamics, the Monitoring the Future Study, the Health and Retirement Study, the National Survey of Family Growth, and the Survey of Consumer Attitudes. In addition to these larger projects, SRC conducts many other important studies in the social sciences and related disciplines that employ surveys and other cutting edge methods and technologies. SRC also serves as an international center for education in social science data collection and analysis. Survey Research Operations (SRO) is the data collection operations unit within SRC responsible for bringing the latest methodological advances in social data collection sciences into practice. The unit currently employs 160 university-based and upwards of 700 field staff across the US, and ~100 staff in the centralized telephone data collection center on campus. SRO actively manages over 60-80 projects annually.


Major responsibilities of the SRO Associate Director include: (1) responsibility for day-to-day operations of SRO; (2) working collaboratively with leading social scientists, survey methodologists, and statisticians to implement cutting-edge methods in survey operations, engaging SRO organizational leaders to ensure efficient data collection and processing procedures; (3) leading unit wide initiatives to integrate new technologies and methodologies for continuous improvements in survey practice; (4) implementing unit policies, coordinating hiring, staff development and other personnel transactions; and (5) representing the Director of SRO with full authority to make decisions to ensure continuity of operations.

The position reports directly to the Director of the Survey Research Operations.   Salary is highly competitive.

Required Qualifications*

A Bachelor’s degree in a relevant field and at least ten years of progressively responsible experience in survey-related research or operational settings. An advanced degree is preferred. Considerable knowledge of and effective management and supervisory experience is required. Candidates must also have a substantial, proven track record of leading high quality, innovative operational activities. Ability to work effectively in a large complex organization with diverse group of researchers, staff, and external partners. Demonstrated experience managing multiple modes of data collection on a large-scale.

Desired Qualifications*

Considerable statistical skills and demonstrated experience with information-based decision making are desirable. Master’s degree in social science or relevant discipline.

Additional Information

The Institute for Social Research at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.