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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Responsibilities*

Position is dedicated to student academic success and career preparation. This position’s responsibilities require a critical eye with a high degree of understanding with program and University requirements; maintaining detailed and accurate records. The responsibilities demonstrate ability to exercise excellent independent judgement, communicate effectively with students and faculty and commitment to working as a team member and supporting the mission of department and University.

Advising/recruitment and retention:

  • Advise department undergrad students in strategies that promote and sustain persistence in academic success; developing degree plans to include prerequisites, general education, transfer credits, major requirements, and Program Key Concepts tests to fulfill PHHS and University requirements for program degrees (undergrad students including on-site advising at LCC); using transcripts, transfer credits, student schedules, etc.; authority to clear students for registration.
  • Initiate communication with newly admitted students.
  • Guide students experiencing academic difficulties.
  • Develop and participate in new and transfer student orientation campus visits (student course selections).
  • Process graduation audits and communicate results with students and offices of Registrar, Financial Aid and Veteran Services as needed.
  • Represent PHHS at recruitment events; actively inform/recruit students to department programs.
  • Work with Internship Committee in regard to student progress toward graduation.
  • Respond to inquiries from students and faculty.
  • Process and monitor student records, set up and maintain electronic files, send welcome letters (for newly admitted students).
  • Serve as the Department liaison with the International Center, issue internal student letters and verifications.
  • Conduct student exit interviews.
  • Represent PHHS on the University’s Academic Advising Committee.

Administrative:

  • Serve as Department liaison with the Student Success Center and LCC staff.
  • Process course reviews for possible transfer/waiver credit.
  • Compile and monitor course enrollment data; recommend additional sections and offerings as needed; provide course enrollment projections for upcoming year.
  • Monitor and communicate potential program changes based on trends.
  • Assist with PHHS and University committee work relevant to role.
  • Work with faculty and staff to determine and process student awards.
  • Maintain Program Key Concepts Test data.
  • Monitor student data in regard to retention and graduation.
  • Attend and participate in weekly staff meetings.
  • Serve as PHHS Team Member-actively supporting ongoing, new and/or unexpected tasks.

(The above duties listed illustrate the many responsibilities required of an Academic Advisor and should not be interpreted to describe all of the duties this position may be required to perform related to this role.  Occasional evening and weekend hours required.)

Required Qualifications*

  • Bachelor’s degree in counseling or related field
  • 2 years’ experience advising/counseling students and interacting with academic advisors: or related work experience will also be considered
  • Excellent computer skills with varied computer application experience
  • Highly motivated self-starter with ability and desire to initiate and work independently and as part of the team
  • Record of delivering excellent “customer-centered” service
  • Demonstrated outstanding communication and interpersonal skills
  • Good organizational skills and strong attention to detail
  • Capacity to maintain flexibility and to manage multiple priorities
  • Demonstrate excellent judgement and ability to recognize matters of confidentiality
  • Experience working with diverse populations

In order to be considered for this position, candidates must attach a resume that includes work and education history.  If you wish to submit a cover letter, you must include it as page one of your resume document.

Desired Qualifications*

  • Knowledge of University policies and practices

 

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.