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Job Summary

Provide administrative coordination of the outreach/off-site medical credentialing (currently 9 sites state-wide and growing) and advanced practice provider credentialing for the Department of Pediatrics (currently 77 nurse practitioners and physician assistants).


Administrative coordination of the outreach hospital credentialing and billing: the responsibility to interpret, guide and assist the faculty in the application process for all contracted external credentialing locations.  Act as a liaison between the institutions, the faculty member and division leadership to facilitate communication and timely completion of processes.

Provide administrative coordination for the advanced practice providers initial credentialing, re-credentialing, and associated billing for the Department of Pediatrics. Assist in the application process for medical staff privileges at the University.  Ensure that applications are completed so that proper staffing is achieved within expected timeframes.  Coordinate HR documentation for advanced practice providers including, but not limited to, new hire documentation, appointments and credentialing, provider enrollment/billing paperwork and processing of terminations. Monitor and assist in maintaining compliance with State licensing requirements, professional certifications and Michigan Medicine mandatories.

Assist in the faculty merit process including setting up databases, entering and verifying information for mail mergers, sending out letters and processing PAR transactions.

Additional responsibilities/duties as assigned.

Required Qualifications*

  • Associates degree and 3-5 years of progressively responsible administrative experience, or an equivalent combination of education and experience required.
  • Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
  • Excellent verbal, written, interpersonal communication skills with a strong customer service focus and an ability to interact with a wide variety of individuals in a professional manner. 
  • Excellent organizational skills with attention to detail and accuracy required.
  • Strong office computing experience required; advanced skills with Microsoft Office applications highly desired.
  • Proven ability to assess and handle highly sensitive and confidential matters required.
  • Effective time management, problem-solving and analytical skills are necessary; ability to consistently meet deadlines is essential.

Desired Qualifications*

  • Desired qualifications include a Bachelor’s degree and 1-3 years of experience with credentialing; knowledge of UM policies and procedures preferred.
  • Familiarity with CACTUS, Wolverine Access, Microsoft Office (Word, Excel, PowerPoint).

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.