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Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

A cover letter, attached as the first page of your resume, describing how your experience and skills meet the job requirements of this posting, is required for consideration of this position. In your cover letter, please highlight your specific interest in this position and key experiences that illustrate your ability to support and/or manage desktops, laptops, and/or virtual computer systems.

The School of Nursing seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan that extends world-wide, to fulfill the School’s strategic plan, and to sustain the excellence of the School of Nursing.

To learn more about diversity, equity, and inclusion visit: http://nursing.umich.edu/diversity/dei-faculty-and-staff.

Please visit http://www.nursing.umich.edu/ for more information about the school.

Job Summary

The University of Michigan School of Nursing (UMSN) Office of Information Technology has an excellent opportunity for an IT professional looking to join an innovative, motivated, customer focused team providing high touch support for our faculty, staff, students, and guests. This position requires good strategic and tactical planning skills. The Systems Administrator Intermediate will work and manage multiple project and tasks throughout the year. S/he will develop and validate technical policies and procedures and use professional judgment to plan, build, and provide timely solutions for School of Nursing faculty and staff. S/he must be able to analyze issues, identify problems, and determine appropriate courses of action in UMSN computing environment. The employee will promote the School of Nursing E.P.I.C. values of  Empowering to interrupt or disrupt disrespect, Practicing communication that is truthful, beneficial, and kind, Inspiring and be inspired by the worth, significance, and integrity of others, and Cultivating a culture of diversity and inclusivity in service, teaching, and research. 

Responsibilities*

  • Develops custom information system and data solutions for School of Nursing faculty and staff.
  • Writes scripts, programs, and code, and combines new and existing technologies to achieve desired outcomes of faculty and staff.
  • Researches, evaluates, and implements new technologies for the School of Nursing. Manages infrastructure system life cycles for School of Nursing data and information systems.
  • Designs, architects, builds, and maintains data systems and infrastructure for the School of Nursing.
  • Understands, utilizes, and leverages University of Michigan physical and virtual infrastructure and services, and provides enterprise infrastructure technology solutions for School of Nursing faculty, staff, and students.
  • Manages both physical and virtual infrastructure, including cloud services such as Azure, AWS, GCP, and other technologies as they emerge.
  • Proactively conducts requirements gathering and demonstrates analytical and creative problem solving skills.
  • Develops, documents, and improves standard plans, policies, processes, and practices to insure more productive and appropriate use of infrastructure and applications.
  • Maintains accurate inventory of all School of Nursing infrastructure and systems.
  • Advises and educates faculty, students, and staff regarding the use of School of Nursing enterprise infrastructure and data systems.
  • Collaborates with and provides training and consultations to other technical staff, team members, and customers regarding infrastructure and security. Manages client and endpoint hardware and software using enterprise tools.
  • Conducts and implements continuous improvements to address evolving and emerging business needs of the School of Nursing. Stays current and informed of relevant advances in technology, and makes recommendations for improvements to current use of technology.

The above statements are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities.

SUPERVISION RECEIVED

Supervision will be provided by the Director of Technology.

Required Qualifications*

Education and Experience:

  • A Bachelor’s degree in Computer Science, Information Technology, business computing or a related field; and/or equivalent combination of education, certification and experience.
  • Minimum of three (3) years demonstrated experience in system administration or in a related role requiring use of management of systems using enterprise tools such as MDT/SCCM, RHN, SpaceWalk, AWS Systems Manager, Azure Monitor, or similar tools.
  • Proficiency with the one of following platforms technologies: Windows Server, Red Hat Server, or CentOS.
  • Experience with enterprise MDM and software packaging and distributing.
  • Proficiency with one of the following scripting or equivalent (Bash, Powershell, CroSH, Python).
  • Demonstrated ability to leverage appropriate technical tools to perform day-to-day administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring) for Windows and/or Linux platforms.
  • Candidate must have excellent teamwork and superior oral and written communication skills, with the ability to receive and convey information clearly and concisely for various mediums.
  • Demonstrated proficiency with Microsoft Office applications (Word, PowerPoint, Excel, and Outlook).
  • Experience integrating and implementing enterprise SSO, authentication, and security for enterprise and infrastructure systems such as NIS/NFS, Shibboleth, Kerberos, and LDAP preferred.
  • Experience with HPC administration and jobs schedulers such as SGE and SLURM desired.
  • Proficiency with security and logging technology such as Splunk, Tripwire, Wireshark, Metasploit or equivalents preferred.
  • Familiarity with enterprise storage and backup technology preferred.

 

 

Attributes:

  • Demonstrates skill development by actively expanding and adapting technical skillset to meet demands of emerging technologies.
  • Experience supporting technical and hardware infrastructure in an enterprise desktop deployment structure.
  • Demonstrated ability to leverage appropriate technical tools to perform day-to-day administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring) for Windows and/or Linux platforms.
  • Demonstrated ability to build positive and productive relationships with individuals at various professional levels (faculty, staff, students, etc.).
  • Demonstrated ability to maintain agreed upon levels of confidentiality.
  • Demonstrated behavior aligned with Positive Organizational Scholarship basic principles.
  • Knowledge of administrative/office procedures with a flexible can-do attitude and ability to work independently or as part of a team.
  • Demonstrated initiative and the ability to establish priorities, show initiative in day-to-day activities, solve problems appropriately and work efficiently.
  • Must have strong organizational skills and the proven ability to work concurrently on multiple tasks with short turnaround time, attention to detail, and ability to prioritize work, and anticipate needs while operating in a fast-paced, pro-active customer service environment is required.

 

Additional Information

Shift/Hours/Days: 8:00 a.m. - 5:00 p.m., Monday through Friday; some occasional evenings and/or weekends may be required.

Salary Range: Salary is commensurate with the qualifications and experience of the selected candidate. We encourage all interested parties to apply.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.