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Job Summary

Admit, transfer and discharge patients on one or more inpatient units.  Receive and assist patients, visitors and staff providing excellent customer service. Answer patient calls in a professional manner. Process physician's orders and referrals. Respond to emergent situations in a calm, correct, and professional manner. Record and coordinate patient appointments and tests. Procure supplies, equipment and services for patients. Maintain census information.  Assist in the training of new unit clerks, and orient staff to new policies and procedures.

Required Qualifications*

  • Considerable knowledge of medical terminology. 
  • Knowledge of Hospital policies and procedures. 
  • Customer service experience necessary. 
  • Demonstrated excellent interpersonal and problem solving skills. 
  • Multitasking ability essential. 
  • Ability to work with many details with accuracy. 
  • Data entry or computer experience necessary.

Desired Qualifications*

  • Previous experience as an inpatient clerk in a medical setting desired. 

Work Schedule

  Work Schedule 7:15 am - 3:45 pm  - in C&W

Must be able to work Holidays and weekends.

Work Locations


Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.