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Job Summary

Department Summary

University Health Service (UHS) reports administratively to the AVP of Student Life (SL) for Health and Wellness, who also currently serves as Executive Director for UHS (with a primary office housed within University Health Service). The UHS mission is to promote and protect the health and well-being of students and the broader campus community, to enable individuals to better achieve their educational and personal goals. The AVP for Student Health and Wellness also oversees Directors for: CAPS: Counseling and Psychological Services, SAPAC: Sexual Assault Prevention & Awareness Center, and SSD: Services for Students with Disabilities.

Job Summary

The Medical Director for University Health Service provides leadership and partners with the UHS Executive Director when establishing strategic direction for all staff who are responsible for student health and wellness care within UHS. This role will also provide oversight for integrated wellness services within the scope of care reporting to the Health and Wellness AVP. The Medical Director acts with significant independence, evaluating and considering continuous improvement measures within the scope of care provided to University of Michigan students and the broader University community. The Medical Director directly supervises Physicians, Advanced practice professionals, Care Managers and other direct care providers. In this environment, the candidate will also interact intermittently with the Chief Health Officer, others within Michigan Medicine leadership, Directors and others within Student Life, Governmental agencies, and the public.

Responsibilities*

Administrative 50%

  • Participate with senior management of UHS through membership in the Administrative Committee (AdCom) in the development and implementation of policies, procedures, priorities, programs, goals, and objectives.
  • Act as primary liaison in communication with UHS administration and other collaborative University departments as required for this division.
  • Represent the Executive Director of University Health Service in their absence.
  • Represent UHS to University administration, Student Life, and to other university and community units providing health care with full authority to make commitments on clinical policies and procedures.
  • Collaborate with Michigan Medicine to ensure high quality clinical operations, and to facilitate adjunct medical school appointments and credentialing of UHS clinical staff.
  • Under the direction of the UHS Executive Director, attend various outside agency and internal committees and operational meetings with authority to make commitments within established policies and procedures.
  • Serve on the UHS Accreditation Lead Team that oversees the standards of practice as established by the Accreditation Association for Ambulatory Health Care.
  • Chair of the Medical Executive Committee that ensures compliance with existing internal policies and procedures, reviews clinical research proposals, documents, guidelines, and the pharmacy formulary.
  • Participate in the Student Life Leadership Assembly.
  • Assure compliance with federal and state regulations that effect the UHS Clinical Services division.
  • Direct and conduct special projects and studies, including the preparation of analytical reports and the formation of alternative courses of action for UHS.
  • Address problems and concerns raised by patients, clinicians, and other staff, including grievances.
  • Respond to patient concerns and quality of care issues.
  • Participate in conferences, staff development programs, and leadership workshop.
  • Provide leadership to clinicians, managers, supervisors and staff, including but not limited to, clinical services units and treatment centers.
  • Recruit, train, evaluate, coach, supervise, provide recognition and discipline when necessary, for leadership within the Clinical Services units.
  • Review and approve staffing plans and personnel actions, including definition of duties, reporting relationships, selection and assignment of staff, performance evaluations, salary adjustments, and reclassifications for managers or staff in the Clinical Services units.
  • Oversee the revenue and expense budgets of all Clinical Services units, including ongoing cost/benefit analysis, system review, and revenue analysis and enhancement.
  • Provide leadership for the collaboration of functions of Clinical Services with other units within UHS.
  • Promote and coordinate staff development including oversight of the UHS continuing education program.
  • Promote Diversity, Equity and Inclusion (DEI) initiatives set forth by the University.
  • Promote the concepts of service excellence to all clinic services staff.
  • Do or delegate responses to questions, complaints, requests for new services or general inquiries from outside UHS as well as internal ´customer´;. Analyze and problem solve issues related to services, staffing, hours and operations of these clinical services.

Clinical 50%

  • Perform as a clinical provider in their area of specialty for a wide scope of clinical practice, including adolescents, beginning at age 10, and inclusive of the elderly.
  • Achieve competency with specialized, specific conditions commonly encountered by college students.
  • Analyze reports, findings of tests and examinations in order to diagnose conditions and communicate this information to patients.
  • Administer and prescribe a spectrum of treatments as called upon
  • Effectively counsel patients on diet and lifestyle modifications relevant to prevention of disease.
  • Supervise the clinical practice or mentor mid-level providers when appropriate.
  • Extend the knowledge of clinicians at the UHS by providing consultation service for complex patients.
  • Provide after-hours and weekend coverage on a rotating basis if applicable to specialty.
  • Complete regular peer review activities as coordinated by the Quality Improvement Committee.
  • Attend and actively participate in on-site Continuing Medical Education activities and other outside CME activities relevant to specific area of training.
  • Maintain compliance with billing and coding practices
  • Participate in the management of on-site medical emergency procedures

Supervision received

General direction is provided by the Executive Director, University Health Service/Student Life AVP

Supervision given

Functional and administrative supervision is exercised over staff in the clinical operations area.

Required Qualifications*

  • Doctor of Medicine, or Doctor of Osteopathy; with board certification.
  • Possession of a current license to practice their profession in the State of Michigan.
  • Possession of an appropriate state prescribing license and federal Controlled Substance License (MD and DO only).
  • Progressively responsible administrative experience in the healthcare setting.
  • Thorough knowledge of leadership and management principles, practices and methods.
  • Knowledge of electronic health record, preferably EPIC.
  • Recent practice experience within their specialty.
  • Demonstrated interpersonal communication skills.

Desired Qualifications*

  • Experience in a student health service.
  • Some knowledge of University and departmental policies and procedures.
  • Experience in compliance with federal regulations, clinical billing issues and quality improvement.
  • Experience with an Accredited Association (JHACO, AAAHC, etc.)
  • Bilingual or multi-lingual.

Additional Information

Position Criteria

  • Ability to work independently and meet multiple deadlines
  • Ability to work under pressure within an administrative environment of significant complexity
  • Ability to work in a diverse environment with sensitivity to intercultural differences
  • Evidence of experience exercising professional judgment and discretion
  • Ability to anticipate problems and confidence to initiate appropriate action in response

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.