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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Clinical Trials Support Office (CTSO) at Michigan Medicine, part of the Medical School Office of Research, has created a new model to improve clinical care, value, and health outcomes by more efficiently managing a diverse portfolio of high-quality clinical trials. We provide comprehensive pre- and post-award support to study teams, offering high-quality, efficient service in support of a mix of clinical trials.

The Research Process Coordinator will handle pre- and or post-award research administration activities in the HVB CTSU. This position will also assist with the development of CTSU-specific workflows. In addition, this position will financially advise leadership by analyzing and monitoring the CTSU’s clinical trials portfolios, cash flow, breakeven points, and recommending actions to maintain positive margins. 

Things to keep in mind if you’re considering applying for this position…

  • We help life-changing research happen. The science we support is not only interesting, it has the very real potential to positively impact patients and their families.

  • Creative problem solving is welcomed and supported. The CTSO is a relatively new organization, and you’ll have the flexibility to impact the team as it grows its mission to support clinical research.

  • We are team-oriented. You’ll have the opportunity to work with seasoned mentors, and be a part of a group that is very supportive of one another. In addition to partnering with fellow CTSO staffers, you’ll work with many different people at all levels of the University.

  • We work hard, and take the time to celebrate what we achieve.  There are opportunities throughout the year for employee recognition and team-building events.

Responsibilities*

Handle pre- and or post-award activities ensuring all Medical School, University and sponsor policies and guidelines are followed.  Specific post-award duties include account reconciliation, processing patient reimbursement, invoicing the sponsor, resolving clinical research billing errors, ensuring revenue collection, projecting revenue and cash flow, and handling A21 and Financial Status Reports.  Assistance in completion of progress and final reports as applicable. Specific pre-award duties may include UFA, CTRF, and PAF creation and routing, and budget creation and negotiation.

Specific duties may include collecting and maintaining data for metrics; analyzing, forecasting, and reporting (i.e. monthly, annually) of PI accounts.

Build and foster relationships with other units, as well as sponsors.  Serve as liaison for faculty with sponsor, and University central offices (i.e. Sponsored Programs and ORSP).  This would require close collaboration and frequent communication with departments, faculty, study teams, research administrators, and others.

Other duties and special projects as assigned.  

Required Qualifications*

  • Bachelor’s degree or equivalent experience with 2-5 years of experience specifically in finance, management, business, or a related field.

  • Experience with pre- and/or post-award research administration activities, preferably clinical trials.

  • Solid understanding of sponsored projects, particularly the aspects of clinical research finances and reporting requirements.

  • Ability to work independently with minimal supervision and with diverse teams of people in a diplomatic, collaborative, and effective manner.

  • Excellent interpersonal, oral, and written communication skills with exceptional attention to detail.

  • Excellent computer skills including proficiency in finance related programs/tools such as Excel, M-Pathways, M-Reports, and the Data Warehouse.

  • Ability to manage multiple tasks simultaneously, to work well under time constraints, and meet deadlines, as well as prioritize and exercise good judgment.

Desired Qualifications*

  • Understanding of some basic medical terminology.

  • Experience with the U-M systems including MPathways and the Human Subject Incentives Program (HSIP).

  • Knowledge of Medical School and/or University policies and procedures.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.