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Job Summary

The Michigan Community Health Worker Alliance (MiCHWA) is a grant-funded project housed in the Center for Healthcare Research and Transformation (CHRT). 

Responsibilities*

Note: Percentages allocated may vary based on MiCHWA needs and activities

35%     MiCHWA Training and Curriculum Development and Management

  • Develop, implement, manage, evaluate, and revise MiCHWA training and continuing education curricula and materials in partnership with the MiCHWA Education and Workforce Working Group and other stakeholders as indicated.
    • Lead development, management, and implementation of CHW- and CHW Instructor-related training and education materials and methods for the MiCHWA CHW Training Program, MiCHWA CHW Instructor Training Program, and CHW continuing education offered through MiCHWA
    • Lead evaluation activities related to MiCHWA CHW Training Program, MiCHWA CHW Instructor Training program, and continuing education programs for quality assurance and curriculum improvement, in collaboration with the MiCHWA Evaluation Board, instructors, and training sites. Activities include designing evaluation methods and materials, assuring distribution and collection of training evaluation materials, data collection, data analysis, and report writing
    • In partnership with MiCHWA leadership, seek opportunities for funding support for development of new training, education, and continuing education curricula and activities, as needed
  • Collaborate and communicate with training sites, CHW employers, and instructors to plan, organize and promote MiCHWA CHW training and continuing education.
    • Assess training needs and develop relationships and contracts with new training locations throughout Michigan to offer MiCHWA approved core-competency based training courses
    • Lead contract and service agreement development, implementation, and monitoring for training sites and instructors/instructor organizations
    • Lead management of licensing agreement development, implementation, and monitoring for instructors/instructor organizations
    • Promote and recruit for MiCHWA CHW training programs through MiCHWA communications and following up with CHW employers, in collaboration with the Executive Director, other MiCHWA staff, the MiCHWA Education and Workforce Working Group, and health and human service organization partners
  • Provide relevant information to other MiCHWA staff for budget and grant management (e.g., preparation, monitoring, and accounting) related to MiCHWA training and education programs
  • Responsible for reporting on the status of the MiCHWA training and continuing education programs to the MiCHWA Executive Director, MiCHWA Board, Working Groups and other stakeholders
  • Assure timely invoicing for MiCHWA curriculum licensing and MiCHWA-related training fees, in collaboration with MiCHWA leadership and staff, and MiCHWA Treasurer

35%     MiCHWA Registry and Certification Management

  • Responsible for management of content, and processes necessary for the MiCHWA CHW Registry (e.g., continuing education, certification renewal, applications, CHW profiles, employer profiles, instructor profiles) and development of new or adapted content as needed.
  • Responsible for verifying successful completion of the MiCHWA CHW curriculum, CHW instructor training, MiCHWA CHW continuing education and reviews of “grandparenting” applications leading to MiCHWA CHW certification and renewal; maintaining records of CHWs and Instructors who successfully complete MiCHWA trainings and continuing education requirements; assuring that trainee completion data and information is transferred to MiCHWA and entered into the MiCHWA CHW Registry
  • Responsible for reporting on MiCHWA CHW Registry status to the MiCHWA Executive Director, MiCHWA Board, Working Groups, and other stakeholders
  • Lead promotion and related communications regarding the MiCHWA CHW Registry in collaboration with the Executive Director, other MiCHWA staff, the MiCHWA Education and Workforce Working Group, and health and human service organization partners
  • Assure customer service for MiCHWA CHW Registry users and technical support  
  • Work with the MiCHWA Treasurer, Executive Director, and host organization to assure the management of payment processes and CHW registry accounts for all MiCHWA CHW Registry-related payments   
  • Provide relevant information to other MiCHWA staff for budget and grant management (i.e., preparation, monitoring, and accounting) related to the MiCHWA CHW Registry
  • Assure timely invoicing for MiCHWA CHW Registry fees, in collaboration with MiCHWA staff, and MiCHWA Treasurer
  • Support the Executive Director in evaluation activities related to MiCHWA CHW Registry

30%     Overarching functions

  • Provide input into MiCHWA strategic direction and planning, including in the areas of the MiCHWA CHW Registry, training and continuing education of CHWs and instructors, public and stakeholder education, including CHW employers and other health and human service providers
  • Responsible for organizing, facilitating, and providing information and reports for the Education and Workforce Working Group. Interact with and assist with other MiCHWA Work Groups and the CHW Network, in coordination with other MiCHWA staff.
  • Collaborate with the MiCHWA Executive Director, the MiCHWA Board of Directors and other MiCHWA staff and consultants to develop and maintain a business plan to achieve sustainability of the MiCHWA registry and training programs
  • Responsible for research and reporting related to statewide and national CHW training and certification, including information to inform CHW training and certification policies and procedures
  • Supervision of interns and work study students assisting with training and registry activities, in coordination with other MiCHWA staff
  • Provide and present information about MiCHWA, MiCHWA training programs, and MiCHWA CHW Registry for internal and external MiCHWA communications, including conferences and meetings with CHWs, policy makers and other stakeholders
  • Assist with organizing and facilitating the MiCHWA Annual Meeting, in collaboration with the MiCHWA Executive Director, other MiCHWA staff, the MiCHWA Board of Directors and other stakeholders

Required Qualifications*

  • Master’s degree in: Public Health, Education, Social Work or a related field
  • 4-5 years of experience or training in a health-related field or position
  • Experience with planning and implementing training and education curricula and related materials
  • Excellent communication skills, including developing and conducting presentations, and facilitation
  • Excellent writing skills, including experience developing proposals and reports
  • Skills in networking and relationship building; ability to establish and maintain rapport with diverse stakeholders
  • Experience with research and/or evaluation-related data collection, management and basic data analyses 
  • Experience coordinating and managing programs
  • Experience using online platforms, including webinars and web-based programs/technology
  • Strong organizational skills and attention to detail
  • Experience and confidence in managing multiple, simultaneous projects
  • Ability to facilitate and navigate complex issues, including managing diverse opinions
  • Willingness and ability to travel throughout the state of Michigan

Desired Qualifications*

  • Commitment to, promotion and sustainability of the community health worker profession; Commitment to promotion of social justice and public health through policy and systems change
  • Experience developing and implementing online training platforms, including webinars and web-based programs/technology·
  • Experience coordinating and managing training programs
  • Experience working in community-based settings 
  • Experience with developing contracts and statements of work
  • Experience developing, implementing and analyzing evaluation data, including surveys and interviews
  • Experience with reviewing and summarizing health-related literature
  • Experience managing budgets
  • Experience in managing grants and/or contracts
  • Experience managing or supervising student assistants 

Additional Information

Salary & Benefits Information:

  • The salary will be determined based on educational background and level of experience. This is a full-time position offering a competitive benefits package through the University of Michigan including health care insurance, dental and vision plans, retirement plan eligibility, Paid Time Off program, Child Care and Health Care Reimbursement Accounts, and a complement of Disability and Life Insurance.

To Apply:

  • A cover letter and resume detailing relevant work experience is required for consideration. All applications must be submitted through the U-M job site.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.