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Job Summary

The University of Michigan Medical group is seeking a highly motivated professional to build and provide ongoing maintenance of a decision support platform. This individual will provide data analysis and decision support by working with customers to mine relevant data sources, analyze results and identify areas of opportunity. Gathers customer requirements and develops specifications. Develops reports and visualizations using appropriate Business Intelligence tools and techniques. Identifies and interprets trends and patterns in complex data sets.

This individual will serve a key role in developing business intelligence tools to drive decision making, ultimately maximizing value of care delivery at UMHS. Ideal candidates should have a blend of operational and technical experience, with demonstrated ability to function with a high degree of autonomy. The position provides the opportunity for development and growth within Michigan Medicine.

Responsibilities*

        General

  • Provide support to multi-disciplinary teams crossing multiple functions
  • Serve as analytic liaison between the end users and business intelligence team

Technical

  • Translates business needs into technical solutions
  • Master understanding of BI architecture, functions, features, to be able to customize tool to specific user needs to satisfy business requirements.
  • Interview end users to determine requirements for data, reports, analytics, metadata, training, service, data quality, and performance
  • Work with data warehousing team and data architects to translate business requirements into technical specifications, and ensure that architecture is optimized for data needs
  • Work with end users and business analysts to ensure seamless integration of decision intelligence environment and business requirements

Analytics

  • Partner with customers to collect and coordinate business requirements to deliver meaningful and reliable performance analytics
  • Lead development of data analytics and business intelligence capabilities to support and fulfill business use cases
  • Data mine large complex data sets from various sources of data
  • Translate abstract business questions into analytic use cases and visual reports/dashboards in Tableau
  • Audit and reconcile operational data, patient data, financial data and other statistics and metrics
  • Provide data analytics support to clinical programs, performance improvement initiatives, operational leadership, and levels of executive leadership

Required Qualifications*

  • Demonstrated proficiency in technical, problem solving, and analytical skills
  • Experience using data warehousing and analytical database querying tools to support business needs
  • Has working knowledge in BI architecture, functions, and features
  • Has working knowledge of SQL and relational/multidimensional database structures
  • Ability to translate abstract concepts and business requirements into technical solutions
  • Ability to understand complex clinical and business processes and identify relevant data sets
  • Have innovative and creative approach to reporting, analytics and data visualization
  • Strong interpersonal and communication skills, a proactive service-oriented team player
  • Ability to effectively communicate with technical data architects and operational leadership
  • Adaptability and flexibility to adjust to fluctuating changes in project needs
  • Comfort in navigating ambiguity with a can-do attitude, adaptable and quick learner, willingness to acquire and develop new skills as needed
  • Proficiency in Excel
  • Bachelor’s degree in Business, Health Administration, Accounting, Finance or a related field and 5+ years of experince.
  • Computer Science and Information Systems coursework a plus.

Desired Qualifications*

  • Experience with BI tools (Tableau, Business Objects Suite, etc.), SQL and relational multidimensional database designs
  • Previous work experience with an academic medical center or in healthcare desired
  • Quantitative experience or coursework in healthcare finance
  • Background in Computer Science and Information Systems a plus
  • Familiarity with MiChart/Epic interface and data

Additional Information

The mission of Michigan Medicine is to improve the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  With annual revenues of over $4 billion, Michigan Medicine ranks as one of the top academic health centers in the country, and is committed to providing exceptional patient care, facilitating groundbreaking research and developing the next generation of physicians and scientists.  Michigan Medicine consists of the University of Michigan Health System (UMHS), the University of Michigan Medical School and its Medical Group, and the Michigan Health Corporation. Additionally, Metropolitan Hospital Corporation became a member effective December 2016.

The Clinical Enterprise generates nearly $4.0 billion in annual patient care revenue from over 1,200 licensed beds and 130+ clinics. In the most recent fiscal year, patient activity totaled 56,000 inpatient discharges and almost 2 million outpatient visits.  The UMHS and Medical School operate 80+ accredited GME programs which combined represents the 3rd largest program in the country based on number of residents and fellows.  Michigan Medicine also receives nearly $550 million in annual research awards including several hundred projects each year in clinical and translational research.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.