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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, outline skills and experience that directly relate to this position and demonstrate your English language proficiency.

Job Summary

The College of Engineering and Computer Science, office of Extended Learning and Outreach, has an opportunity for an undergraduate student to work as a Monitor for CECS Online. The individual in this position will serve as both an examination proctor and video monitor.  The primary duties of the position will shift depending on the time of the semester.

This is an evening position Monday through Thursday, with some required Friday evenings or Saturday mornings during peak exam times (with advance notice).

Responsibilities*

Following instructions provided by the Exam Coordinator, monitor examinations for multiple courses / students:

  • Verify student identification
  • Provide examination instructions to student(s)
  • Distribute course examination materials to students
  • Time and oversee the taking of examinations to ensure proper conduct
  • Carefully document any instances of Academic Code of Conduct violations
  • Receive, log and sort completed examinations
  • Deliver completed examinations to academic department offices
  • Scan and E-mail completed exams when requested

Work with lead evening Video Assistant to:

  • Ensure that all classroom equipment is turned on and functioning properly prior to the start of classes.
  • Using a remote system, monitor equipment running in multiple classrooms to ensure proper audio and video recordings of live lectures.
  • Quickly troubleshoot and resolve problems as they occur. Reboot equipment, check connections, etc. Move classes to back-up rooms if necessary.
  • Report resolved issues (including solution) to DLN team members. Escalate unresolved issues to Instructional Learning Senior as appropriate.
  • Contact ITS Help Desk for urgent classroom issues.
  • Assist instructors and remote students with presentation software.
  • Ensure that all classroom equipment is turned off and that the second floor offices are properly shutdown and locked at the end of the evening.

Required Qualifications*

  • Must be a currently enrolled UM-Dearborn undergraduate student.  Graduate students should not apply for this position.
  • Must understand the Academic Code of Conduct - Must not have any Academic Code of Conduct violations on record.
  • Willingness to address academic code of conduct violations as they occur (within safe parameters).
  • Demonstrate a high level of responsibility, reliability, attention to detail and ability to keep information confidential.
  • Strong interpersonal skills, customer service orientation.
  • Ability to work under pressure during peak exam times to monitor examinations for large numbers of students and address questions or concerns regarding exam instructions or content.
  • Ability to proficiently read, write, speak and comprehend English.
  • Knowledge of computers and audio/video equipment is required.
  • Ability to quickly learn specific equipment functionality and schema is required.
  • Previous experience with troubleshooting computers, audio/visual equipment is also necessary.
  • Ability to work under pressure of time constraints to quickly diagnose and correct equipment errors during class meetings is essential.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.