Apply Now Clicking "Apply Now" opens the link in a new window.

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume.  The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary


The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.


The Associate Director, Career Coaching will engage students in a strategically designed career development process in order to create career clarity and connections to job opportunities.  This role focuses on the Specialty Masters population, which currently includes Master of Management, Master of Accounting, and Master of Supply Chain. Collectively, these students have a range of traditional career interests (finance, strategy, consulting, general management, and marketing) in addition to pursuing off-campus job opportunities. The Associate Director will have the knowledge to work across different industries at a high level, in order to meet marketplace demands, and contribute to the overall mission of the Career Development Office and Michigan Ross.



Duties and Responsibilities
Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes.  Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

Individual & Group Coaching

  • Provides individual and group career coaching services to specialty masters students
  • Coaching will include translating self-assessment results; reviewing/editing resumes, LinkedIn profiles, and job search correspondence; advising on search strategy approaches (networking, online tools); career transition, if applicable; and coaching on interviewing and negotiation approaches (including conducting mock interviews).
  • Leverage alumni network to provide one-on-one connections between students and employers/ alumni.
  • Customizes the general career search process for students who are more exploratory in nature to enable students to achieve career target clarity faster.
  • Develops relationships with assigned students in particular, and proactively tracks their progress. Utilize data to provide insights on student success, trends, and other outcomes



 Program Design & Delivery 

  • Conceptualizes, innovates, develops, and delivers student programs and workshops (including guest speakers, self-assessment/career exploration, resume/personal branding, career transitions, etc.) to both domestic and international students for large and small audiences (ranging from 5 to 400).
  • Draws on industry/functional knowledge, trends, and professional networks to guide relevant programming and advance the exchange of knowledge between the students and alumni, recruiters, faculty, or other subject matter experts to enable student success.
  • Collaborates with Program Offices and other offices in order to ensure programming is consistent with student and program office needs and expectations.
  • Updates and continually improves CDO education-related materials
  • Hires, trains, and supervises temporary student peer coaches. Meets regularly with assigned Peer Coaches to provide guidance, hear concerns, and identify programming opportunities. Solicits feedback and insights from Peer Coaches to enhance designated career community experience for students.  Collaborates with peer coaches to identify any gaps in career education and opportunities to advance students’ success.

Industry/Company Knowledge 

  • Through own efforts and collaboration with the CDO Employer Relations Team, maintains knowledge of recruitment practices, industry trends, faculty research, alumni base, student clubs, and student needs so as to remain vital and credible for advising purposes and incorporate Ross alumni and/or other guests into workshops/ programs.
  • Partner with Employer Relations Team to interact with corporate recruiters who visit campus via lunches, corporate presentations, club events and meetings.
  • Collaborates with CDO Employer Relations Team colleagues to be knowledgeable of campus recruiting practices and student outcomes. Likewise, informs Recruiting and Outreach team of new companies to pursue that may be interested in recruiting Ross students.
  • Participates in company recruitment strategy meetings.
  • In conjunction with Employer Relations Team, may accompany students on industry “treks” to designated cities, and company visits, as needed.
  • May travel to corporations to identify company opportunities to hire Ross students and stay abreast of corporate needs and expectations.

Marketing/Communications, Events, & Special Projects 

  • Engages relevant University of Michigan and peer school colleagues for purposes of program innovation, collaboration, and knowledge sharing.
  • Contributes to the overall programming content and CDO strategy and direction.
  • Remains reasonably conversant with all functions of CDO, including those beyond career coaching (recruitment and outreach, employment data, general administration).
  • Collaborate with Marketing Communications office and the Specialized Masters Program to author website content, printed materials, and provide insight into articulating the CDO’s career-related strategy for students
  • Participate in prospective student events, which may include presenting at info sessions and hosting webinars regarding CDO’s offerings and career prep, providing insight into the potential career success of selected candidates in the admissions interview process, and communicating individually with prospective students about career-related questions.
  • Create an internal communications strategy to ensure students are aware of CDO offerings, upcoming corporate events, and other important items
  • Assumes periodic special projects or committee memberships, as assigned.

Required Qualifications*

  • A bachelor’s degree in business administration or related field and a minimum of five years overall work experience in career counseling/coaching and/or professional recruitment experience or the equivalent combination of education and experience is required.
  • Familiarity with career coaching methods, process-oriented, and comfortable with ambiguity in the career decision process.
  • Experience working with students and demonstrated understanding of student development needs for different populations.
  • Experience in strategic planning and execution.
  • Demonstrated understanding of the intensive student, career-search experience.
  • Proven ability to successfully interact with a diverse group of people and to quickly establish rapport and credibility with students.
  • Excellent communication skills, diplomacy, discretion, and presentation skills.
  • Team-oriented, flexible and customer-service oriented manner.
  • Desire to learn, innovate, and integrate feedback into service delivery to continually improve impact.
  • Experience managing confidential information, exercising ethical professional judgment and student advisement.
  • Ability to work independently and to exercise initiative and influence as a critical member of a team.
  • Proficient in Excel and PowerPoint.
  • Ability to utilize data to gain insights and make decisions.
  • Demonstrated ability to manage multiple tasks; meet multiple deadlines; and work collegially and collaboratively in a team environment.

Desired Qualifications*

  • Master’s degree in Business, Higher Education Administration or Counseling is strongly preferred.
  • Extensive experience and comfort with presenting information to groups of students (45-400 in number)
  • Expertise in facilitating career or personality assessments (CareerLeader, MBTI, StrengthsFinder).
  • Previous experience with on-campus recruiting.

Additional Information

Skills testing is required.

Physical Demands/Work Environment 

  • Requires the ability to travel to various locations to conduct work and deliver materials
  • The person in this position routinely communicates with students about programs, events, activities, etc.
  • The person in this position routinely presents information at events
  • The person in this position occasionally moves through the facility to attend meetings/events and access files or information
  • The person in this position routinely moves books and class materials weighing up to 20 pounds to class locations or other venues for student residencies or other events.
  • Domestic and/or international travel may be required
  • May require work during early mornings, nights, and/or weekends

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.