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A cover letter is required for consideration for this position and should be attached as the first page of your resume.  The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

About the Department
The Office of Development and Alumni Relations drives the fundraising and alumni relations activities of the Stephen M. Ross School of Business.

The Alumni Relations Program is focused on engaging Ross alumni worldwide. This position implements programs to strengthen the alumni bond.  The Alumni Relations Associate Director will work closely with the Director to develop and execute a strategy for connecting alumni and friends of Ross with volunteer opportunities across Ross; engaging parents of current and potential students; and communicating Ross programs and events to alumni.  This position reports directly to the Director of Alumni Engagement. 


Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes.  Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

Project Management of Alumni Volunteerism

  • Function as the focal point for communication with alumni who are interested in volunteer opportunities across Ross. 
  • Coordinate alumni interests with events and programs; identify and communicate when there are appropriate matches to both alumni and internal stakeholders.
  • Manage and perform ongoing maintenance of an application containing (1) all faculty, unit, center and institute programs and events that are opportunities for alumni to remain engaged with Ross and (2) alumni information including their areas of interest via Alumni Volunteer Profile and other applications.
  • Survey the effectiveness of the volunteerism program with internal stakeholders and make adjustments as needed.

Student Club Liaison for Volunteers

  • Act as the internal ambassador/liaison between student clubs for recommending and securing alumni and friends of Ross as speakers for student events, treks, and conferences throughout the year.
  • Advise on best practices for alumni outreach and assist with connections as appropriate in coordination with the student club and program office.

Alumni Advantage

  • Identify and communicate with alumni on upcoming events and programs in their geographic area.
  • Act as the internal ambassador/liaison between alumni and the faculty/staff in Ross units, centers and institutes.
  • Benchmark and recommend information and events for alumni domestically and outside of the U.S.

Board Committee Management

  • Oversee and manage the Volunteer Committee of the Alumni Board of Governors (ABOG) as staff liaison to coordinate conference calls and recruitment of ABOG membership.


  • Provide administrative support to the Director of Alumni Engagement.
  • Assist with special projects within the Office of Development & Alumni Relations.


Required Qualifications*

  • Bachelor’s degree or an equivalent combination of education and experience
  • At least 5 years of professional experience in fundraising, marketing, advertising, event planning and execution, public relations, communications or a related field
  • Excellent communication skills, diplomacy, discretion, and presentation skills
  • Successful demonstration of initiative, organizational skills, leadership skills, team orientation and commitment to customer service
  • Demonstrated ability to manage multiple projects with tight deadlines and consistently meet deadlines
  • Ability to work effectively in a high-stress fast paced environment
  • Excellent analytical, problem-solving and decision-making skills
  • Proven ability to successfully interact with a diverse group of people including alumni at all levels
  • Ability to work independently and to exercise initiative
  • Strong computer skills, particularly in Microsoft Office environment
  • Ability to perform multiple projects simultaneously with attention to detail and deadlines
  • Professional demeanor and presentation

Desired Qualifications*

  • Demonstrated ability to design, direct and manage significant program initiatives is strongly preferred
  • Some experience in fundraising is very desirable, especially proven success in at least one of the following areas: alumni relations, development, public relations, volunteer management, events management or program management
  • Knowledge of University and Ross School of Business policies, rules and regulations
  • Experience working with top tier business schools
  • Familiarity with database and website management
  • Demonstrated managerial and team leadership skills are preferred


Additional Information

Skills testing may be required.

Physical Demands/Work Environment 

  • The person in this position routinely presents information at events
  • Requires the ability to travel to various locations to conduct work and deliver materials
  • The person in this position routinely communicates with alumni about programs, events, activities, etc.
  • The person in this position occasionally moves through the facility to attend meetings/events and access files or information
  • The person in this position occasionally moves materials weighing up to 30 pounds to locations for events
  • Domestic travel may be required
  • Will require work during early mornings, nights, and/or weekends

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.