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A cover letter is required for consideration for this position and should be attached as the first page of your resume.  The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

About the Department
The Office of Marketing Communications houses brand management, communications and creative teams that develop and execute marketing strategies across an array of media - including print, web, email, advertising, public relations, and direct marketing channels - to reach the school’s primary external audiences (prospective students, alumni, donors and prospective donors, corporate partners, and the media) and internal audiences (faculty, staff, students and the wider university community).

As a member of the communications team in the Office of Marketing & Communications, the marketing communications specialist will develop content across multiple communications channels that drive awareness of the school’s mission and organizational initiatives. In collaboration with the director of communications, the specialist will develop a systematic internal communications approach with new and creative ways to connect the Ross community. The ideal candidate will be a conceptual and strategic thinker who loves to write and is able to thrive in a highly collaborative environment.


Strategy and planning 

  • Work closely with the dean, chief of staff, and various other senior leaders to develop internal stakeholder engagement strategies to motivate and engage faculty, staff, and students.
  • In collaboration with the director, foster relationships and lead communication planning sessions with leaders and key stakeholders to fully understand project goals and initiatives, then strategize and develop the flow of information.
  • Develop a deep understanding of the school’s mission, objectives, strategy and trends that impact them
  • Understand and translate the Ross brand and style guidelines into a clear, confident and human voice.
  • With guidance from the director, prepare and execute a comprehensive strategic communications plan for designated internal school initiatives.
  • Oversee editorial direction, develop original content ideas, edit and publish newsletters to faculty and staff .
  • Create new and/or enhance existing newsletters and other communication channels to highlight the success of faculty, staff, and students and tell the story of Ross
  • Conceptualize and research creative internal communication strategies and campaigns aimed at inspiring, informing, and engaging faculty, staff, students and other key stakeholders
  • Help identify measurements for all communications related materials and routinely analyze communication performance
  • Keep apprised of internal communications and employee engagement best practices

Writing and copy editing

  • Develop communications for the dean’s office, including messaging/talking points
  • Conduct interviews, background research, note taking, special projects and initiatives as assigned
  • Assist with other writing needs including for blogs, the Ross website, video scripts, direct marketing emails, and other marketing collateral
  • Edit copy, fact check, and proofread content for use in marketing materials, correspondence, editorial content, and other materials as assigned

Special projects and other duties as assigned

  • Assist with writing, editing and story topic selection for the annual alumni magazine and monthly e-newsletter
  • Assist with research, special projects and other initiatives as needed


Required Qualifications*

  • Bachelor's degree, preferably in communications, journalism, public relations, or related field
  • Minimum of five years of experience in a marketing or communications role
  • Previous experience with development and execution of communication plans and strategies
  • Strong written communication skills, including exceptional copy editing and proofreading skills and ability to ensure consistency across publications
  • Demonstrated project management and organizational skills; strong attention to detail
  • Proficiency with AP Style
  • Ability to structure and conduct interviews and other fact-finding research efforts and synthesize findings into key points
  • Conceptual, creative thinker with a passion for writing, story-telling and the willingness to learn from others
  • High degree of flexibility and proven ability to successfully interact to work collaboratively with a diverse group of people in a team-based, collaborative environment in a cross-functional team
  • Proven ability to handle multiple projects and deadlines while maintaining a high level of attention to detail
  • Ability to work effectively in a fast-paced environment
  • Conceptual, creative thinker with a passion for writing, story-telling and the willingness to learn from others
  • Previous experience with development and execution of communication planning and strategies
  • Proven ability to successfully interact with a diverse group of people, in a team-based, collaborative environment
  • Ability to structure and conduct interviews and other fact-finding research efforts and synthesize findings into key points

Desired Qualifications*

  • Demonstrated knowledge of communications industry trends and best practices

Additional Information

Skills testing may be required

Physical Demands/Work Environment

  • The person in this position frequently moves throughout the buildings to attend meetings/events and access files or information
  • Requires the ability to travel to various locations to conduct work and deliver materials
  • The person in this position routinely communicates with students, staff, faculty, and other stakeholders and media contacts about programs, events, activities, etc.
  • Domestic travel may be required
  • May require work during early mornings, nights, and/or weekends

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.


U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.