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Job Summary

The Detroit Metropolitan Area Communities Study (DMACS) and the Poverty Solutions initiative at the University of Michigan are partnering to hire a full-time Survey Operations and Project Manager who will spend about half time overseeing the DMACS operations and about half time helping to manage Poverty Solutions Detroit-based projects. The position will be based at the Gerald R. Ford School of Public Policy with considerable time in Detroit. 

The Detroit Metropolitan Area Community Study (DMACS) is an initiative designed to survey a broad, representative group of Detroit area residents about their communities, including their experiences, perceptions, priorities, and aspirations. The survey relies primarily on online data collection, with periodic face-to-face and telephone recruitment. It provides scientifically valid data, accessible to a wide range of users, captures change over time, and has the capacity to rapidly deliver research-quality information about the impact of current changes and initiatives in the City. To learn more visit: detroitsurvey.umich.edu. 

Poverty Solutions is a university-wide initiative that seeks to foster research to identify and test strategies for the prevention and alleviation of poverty.  Its action-based research is focused on determining what is most effective and brings new discoveries to policy makers and community stakeholders. To learn more visit:  https://poverty.umich.edu. 

Responsibilities*

Survey Administration: Work with study PIs to oversee the design, preparation and implementation of surveys. This includes developing recruitment materials; customizing and testing survey instruments; working with outreach/field team to coordinate recruitment and outreach activities via mailings, emails, phone calls, text messages, door-to-door outreach and ongoing engagement; documenting data collection and processing steps; maintaining and archiving materials; and implementing appropriate protocols and procedures. 

Project Management: Work with DMACS and Poverty Solutions researchers to plan and manage all aspects of designated projects including timelines, work plans, survey implementation, data processing, and dissemination. Administer daily activities including coordinating and supervising the work of other project staff, documenting meetings, preparing materials, and ensuring adherence to policies and procedures.   

Research Administration: Complete IRB research applications, ensure compliance with University and sponsor regulations, interface with Ford School administrative staff, maintain project records, create and manage budgets, conduct ongoing evaluation of the program, provide financial oversight, and draft and manage project reports for the sponsor.

Supervision:  Provide supervision to temporary research assistants and oversee undergraduate and graduate student interns; develop trainings; and maintain ongoing relationships with support staff.

Other responsibilities as assigned.

Required Qualifications*

Demonstrated knowledge of and interest in survey research with significant knowledge of social science research methods, concepts and practices typically acquired through the completion of a graduate-level degree in public policy, political science, or a relevant social science discipline.

A minimum of 3 years of experience managing survey research projects, including field operations, data management and analysis. 

Strong experience in survey methodology, design, development and implementation. 

Excellent project management skills, with ability to set and achieve strategic objectives, handle multiple projects simultaneously, manage budgets, and provide supervision to support staff.

Demonstrated team leadership skills including the ability to self-motivate, take initiative, and exercise good judgment.

Excellent computing skills, including the ability to learn new software packages quickly.

Ability to work cooperatively and professionally with individuals from diverse backgrounds, including faculty and staff across the U-M campus and local partners throughout the Detroit metropolitan area. 

Strong written and verbal communication skills and experience producing communication materials to diverse audiences.

Flexibility and willingness to take on unexpected new challenges.

Access to reliable transportation and the ability to regularly travel between Detroit and Ann Arbor will be necessary.
 

Desired Qualifications*

Experience working with large and complex surveys, providing instruction/training to others, working with government, nonprofit, and academic stakeholders, and working in the City of Detroit. 

Familiarity with SalesForce, Qualtrics and MapAnything software.

Experience working with UM administrative systems including eResearch, M-Pathways, etc.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.